Digital-Divide/D0/How-to-buy-the-train-ticket/English-timed
From Script | Spoken-Tutorial
Revision as of 11:46, 22 June 2015 by Sandhya.np14 (Talk | contribs)
Time | Narration |
00:01 | Welcome to this spoken tutorial on Online Train booking. |
00:05 | My name is Kannan Moudgalya. |
00:08 | In this tutorial, we will learn:
How to choose a ticket at irctc. |
00:13 | * To select the sector to travel. |
00:16 | * To select the train and the class of travel. |
00:19 | * To enter user information and to decide e-ticket or i-ticket. |
00:24 | I will also demonstrate the first time use of a debit card and how to use this to purchase the ticket online. |
00:32 | What is needed to buy a ticket? Any one of the following for payment- |
00:36 | * The bank account with an ATM card. |
00:39 | * The bank account with online transaction capability. |
00:43 | * The credit card. |
00:44 | And of course the computer with internet connection. |
00:48 | The method I will choose is the following - |
00:50 | I have an ICICI ATM card. |
00:53 | It is also a visa debit card . |
00:56 | So, let us buy a ticket now. |
00:59 | The Username, I will type kannan underscore Mou, Password... I will login here. |
01:12 | Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". SURA , let me type 4 characters and wait for it. |
01:26 | So, actually I want to go to Surat. |
01:28 | Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat. |
01:35 | In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is. |
01:47 | Date.. let me choose 23rd December . Let me choose the remaining as they are e-ticket and General. |
01:55 | I will talk about e-ticket or i-ticket - what are the option, |
01:59 | What are the differences, I will explain later. |
02:02 | Let me find the place, Train name... slide to the right and see that. |
02:08 | I have got lots of trains. Let me make the font size likely smaller. |
02:11 | So that we can see all of them, |
02:15 | Suppose i want to go by this train number12935. |
02:19 | So let me check if i have tickets available under second sitting... two s' |
02:24 | Let me scrolldown a little bit it immiediately says that it is wait listed. |
02:29 | It doesn't matter even if it is Wait listed. I want to book it. |
02:34 | So let me click this i get the message The From station that i have selected does not exist on the route choose one of these. |
02:44 | So lets suppose that i want to choose Bandra Terminus. Let me go and book it |
02:57 | Ok let me type, My name Kannan Moudgalya, Age-53, Male, Berth preference – suppose i choose Window seat. |
03:12 | So it gives us button senior citizen and i get the message That passengers age should be 60 years or more i say okay. |
03:22 | And if i am female senior citizen, then it says that passengers age should be 58 years or more. |
03:31 | So for female it is 58 and for men it is 60 to be considered as senior citizens. |
03:39 | For a senor citizen their are discount . |
03:41 | So let me go back to male, window seat. |
03;45 | Let me not worry about all this i just have to enter this imageE37745A. |
03:58 | Let me press go . |
04:03 | It gives the details, ok and says the total amount is 99. |
04:11 | Now i have to make payment , Let me click this. |
04:20 | I can have any of this parts , |
04:22 | I can have a credit card, i can use the net banking facilities, I can use debit card ,cash card and so on. |
04:29 | In order to make it accessible to most people , i am going to demonstrate the use of debit card . |
04:38 | I need to choose one of these, unfortunately the card that i have namely ICICI bank card is not here. |
04:46 | But it says that for any other card not listed here if it happens to be visa or master debit card Click here. |
04:55 | So let me click here and i get the the message that the following banks visa / master debit cards can be used to make online transaction as on date. |
05:09 | So ICICI bank is listed. SO let me close this , so let me choose one of these. |
05:16 | I will choose this visa master, So card type is Visa. |
05:23 | I am not going to show the number of the ATM card that i have. |
05:27 | You have to Enter the 16 digit number that comes on your debit card and then credit card expiry date and then CVV number. |
05:39 | Which is the three digit number last three digits at the back of your card. |
05:44 | Next is your signature , After entering this information i have to press the buy button. |
05:52 | Let me do that now. I get the following messsage from ICICI bank. |
05:57 | I need to enter the validity date , Date Of Birth and then my ATM pin number. |
06:04 | To register this card for online transaction. |
06:09 | Let me make it bigger so that you can see what this is. |
06:14 | I will enter all this but i want to show you , |
06:21 | The moment i do that i get the message given here. |
06:26 | I am entering a 6 digit number now, I have to choose it properly, it should be easy for me to remember and not so easy for others. |
06:36 | I have to type it twice. This is to ensure that i created the password correctly .This will prevent typing mistakes. |
06:45 | Remember you have to create this password only once. |
06:48 | From now on you will use this password with your debit card to confirm it, let me submit . |
07:00 | I get the message Comgratulations!the ticket has been booked. |
07:06 | Note that all the information about the ticket are also given including the PNR number. |
07:13 | Which we will have to follow up to see whether our wait listed ticket gets confirmed before we begin the journey. |
07:21 | We are now looking at the automated email sent by IRCTC the ticket details are here. |
07:29 | You can take a print out if you wish, let us go back to the slides. |
07:36 | I have come back to the slides what to do next? |
07:39 | You can take a print out of the ticket . |
07:42 | Wait listed ticket has to get confirmed before you travel. |
07:47 | The print out taken while wait listed is good enough. |
07:51 | You don't have to print it again. |
07:53 | If the ticket is already confirmed their are no difficulties. |
07:58 | How general is the procedure that i have shown in this tutorial. |
08:03 | There could be minor variations in different ATM cards. |
08:07 | The method is similar for credit card, online bank transaction is similar. |
08:14 | But the overall procedure is identical in all the methods . |
08:20 | To enter card on account information |
08:23 | To enter the pasword some need a temporary code sent to your mobile phone. |
08:31 | The next question is should one buy E-ticket or I-ticket. |
08:36 | First we will begin with E-ticket one can buy this at the last minute also. |
08:41 | One needs a printer or a smart phone however, no worry about losing it. |
08:48 | If you lose it, we can always another print out. |
08:51 | You need identity proof at the time of travel however, |
08:55 | In case of I-Ticket it will be sent by a courier of course you have to pay for this about Rs-50. |
09:03 | You should have 2-3 days for postal delivery |
09:07 | The delivery is not available for all towns and villages. |
09:11 | The cancellation can be done at ticket counters only. |
09:15 | OF course you don't need an identity proof if you travel with an I-ticket. |
09:21 | What is an identity proof ? |
09:22 | Any government issued card with photo it could be an; |
09:26 | Pan card |
09:27 | Election card |
09:28 | Driving license |
09:29 | or a passport it could be any of these . |
09:33 | I have now opened a website. That explains it, one of these with your photograph has to be carry. |
09:41 | Let us go back to the slides, |
09:43 | There are concessional rates available. |
09:46 | The list inside is given here. Let us visit this site now. |
09:55 | I have return to the slides, Senior citizens gets about 40% discount. |
10:01 | Who is a senior citizen? Men it is' 60 years and above, for women it is 58 years and above. |
10:09 | One needs the proof at travel time for any concession. |
10:15 | What to carry during travel ,if you book an E-ticket any one proof of your ticket and E-copy in your smart phone or a print out of the ticket and an identity card |
10:29 | Or take the i-ticket. |
10:32 | In case of I-Ticket as mentioned earlier, no identity proof is required. |
10:37 | I have the following useful tips for you . |
10:40 | * Please book in advance. |
10:42 | * Book even if the chance of travel is small. |
10:46 | You can always cancel the tickets; you will lose some money if you cancel, however. |
10:51 | This may be better than not having a ticket at all. |
10:55 | * You cannot buy a ticket in the last minute. |
10:57 | *Book when the IRCTC website is fast. |
11:01 | Typically mid afternoon or late night may be fast. |
11:06 | Avoid 8 to 10AM if you can. |
11:10 | In the next tutorial we will discuss:
|
11:18 | * How to view past booking. |
11:20 | * How to check the PNR status. |
11:23 | * And how to cancel the ticket.. |
11:25 | I will now talk about the spoken tutorial project. |
11:28 | Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial. |
11:35 | It summarizes the Spoken Tutorial project. |
11:38 | If you do not have good bandwidth, you can download and watch it. |
11:43 | The Spoken Tutorial project team: |
11:45 | Conducts workshops using spoken tutorials. |
11:48 | Gives certificates to those who pass an online test. |
11:51 | For more details, please contact us. |
11:54 | Spoken Tutorial Project is a part of the "Talk to a Teacher" project. |
11:58 | It is supported by the National Mission on Education through ICT, MHRD, Government of India. |
12:03 | More information on this Mission is available at: http://spoken-tutorial.org/NMEICT-Intro |
12:12 | We have come to the end of this tutorial. |
12:15 | Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye. |
Contributors and Content Editors
Dr.T.Vasudevan, Gaurav, Krupali, PoojaMoolya, Pratik kamble, Sandhya.np14, Sneha