Difference between revisions of "Digital-Divide/D0/How-to-buy-the-train-ticket/English-timed"
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|Welcome to this '''spoken tutorial''' on '''Online Train booking'''. | |Welcome to this '''spoken tutorial''' on '''Online Train booking'''. | ||
+ | |||
|- | |- | ||
|00:05 | |00:05 | ||
|My name is Kannan Moudgalya. | |My name is Kannan Moudgalya. | ||
+ | |||
|- | |- | ||
|00:08 | |00:08 | ||
− | |In this tutorial, we will learn: | + | |In this tutorial, we will learn: How to choose a ticket at '''irctc'''. |
− | How to choose a ticket at '''irctc'''. | + | |
|- | |- | ||
|00:13 | |00:13 | ||
− | | | + | | To select the sector to travel. |
|- | |- | ||
|00:16 | |00:16 | ||
− | | | + | | To select the train and the class of travel. |
|- | |- | ||
|00:19 | |00:19 | ||
− | | | + | | To enter user information and to decide '''e-ticket''' or '''i-ticket'''. |
+ | |||
|- | |- | ||
|00:24 | |00:24 | ||
| I will also demonstrate the first time use of a '''debit card''' and how to use this to purchase the ticket '''online'''. | | I will also demonstrate the first time use of a '''debit card''' and how to use this to purchase the ticket '''online'''. | ||
+ | |||
|- | |- | ||
|00:32 | |00:32 | ||
|What is needed to buy a ticket? Any one of the following for payment- | |What is needed to buy a ticket? Any one of the following for payment- | ||
+ | |||
|- | |- | ||
|00:36 | |00:36 | ||
− | | | + | | The bank account with an '''ATM card'''. |
+ | |||
|- | |- | ||
|00:39 | |00:39 | ||
− | | | + | | The bank account with '''online''' transaction capability. |
+ | |||
|- | |- | ||
|00:43 | |00:43 | ||
− | | | + | | The '''credit card'''. And of course the computer with internet connection. |
− | + | ||
− | + | ||
− | + | ||
− | + | ||
|- | |- | ||
|00:48 | |00:48 | ||
|The method I will choose is the following - | |The method I will choose is the following - | ||
+ | |||
|- | |- | ||
|00:50 | |00:50 | ||
Line 58: | Line 61: | ||
|00:56 | |00:56 | ||
| So, let us buy a ticket now. | | So, let us buy a ticket now. | ||
+ | |||
|- | |- | ||
|00:59 | |00:59 | ||
|The '''Username''', I will type kannan underscore Mou, '''Password'''... I will '''login''' here. | |The '''Username''', I will type kannan underscore Mou, '''Password'''... I will '''login''' here. | ||
+ | |||
|- | |- | ||
|01:12 | |01:12 | ||
|Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". '''SURA ''', let me type 4 characters and wait for it. | |Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". '''SURA ''', let me type 4 characters and wait for it. | ||
+ | |||
|- | |- | ||
|01:26 | |01:26 | ||
|So, actually I want to go to Surat. | |So, actually I want to go to Surat. | ||
+ | |||
|- | |- | ||
|01:28 | |01:28 | ||
|Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat. | |Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat. | ||
+ | |||
|- | |- | ||
|01:35 | |01:35 | ||
|In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is. | |In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is. | ||
+ | |||
|- | |- | ||
|01:47 | |01:47 | ||
|'''Date'''.. let me choose 23rd December . Let me choose the remaining as they are '''e-ticket''' and '''General'''. | |'''Date'''.. let me choose 23rd December . Let me choose the remaining as they are '''e-ticket''' and '''General'''. | ||
+ | |||
|- | |- | ||
|01:55 | |01:55 | ||
| I will talk about e-ticket or i-ticket - what are the option, | | I will talk about e-ticket or i-ticket - what are the option, | ||
+ | |||
|- | |- | ||
|01:59 | |01:59 | ||
|What are the differences, I will explain later. | |What are the differences, I will explain later. | ||
+ | |||
|- | |- | ||
|02:02 | |02:02 | ||
− | |Let me find the | + | |Let me find the trains, '''Train name'''... slide to the right and see that |
+ | |||
|- | |- | ||
|02:08 | |02:08 | ||
− | |I have got lots of trains. Let me make the font | + | |I have got lots of trains. Let me make the '''font''' slightly smaller |
+ | |||
|- | |- | ||
|02:11 | |02:11 | ||
− | | | + | | so that we can see all of them. |
+ | |||
|- | |- | ||
|02:15 | |02:15 | ||
− | | Suppose | + | | Suppose I want to go by this train number '12935'. |
+ | |||
|- | |- | ||
|02:19 | |02:19 | ||
− | | So let me check if | + | | So, let me check if I have tickets available under second sitting... two 'S'. |
+ | |||
|- | |- | ||
|02:24 | |02:24 | ||
− | |Let me | + | |Let me scroll down a little bit. It immediately says that it is wait listed. |
+ | |||
|- | |- | ||
|02:29 | |02:29 | ||
− | |It doesn't matter even if it is | + | |It doesn't matter even if it is wait listed. I want to book it. |
+ | |||
|- | |- | ||
|02:34 | |02:34 | ||
− | | So let me click this | + | | So, let me click this; I get the message '''The 'From' station that I have selected does not exist on the route choose one of these....'''. |
+ | |||
|- | |- | ||
|02:44 | |02:44 | ||
− | | So | + | | So, let's suppose that I want to choose ''' Bandra Terminus''', let me go and book it. |
+ | |||
|- | |- | ||
|02:57 | |02:57 | ||
− | |Ok let me type, | + | |Ok, let me type, my name "Kannan Moudgalya", '''Age-53, Male, Berth preference''' – suppose I choose '''Window seat'''. |
+ | |||
|- | |- | ||
|03:12 | |03:12 | ||
− | |So it gives us button | + | |So, it gives us button '''Senior Citizen''' and I get the message that "passenger's age should be 60 years or more". I say '''OK'''. |
+ | |||
|- | |- | ||
|03:22 | |03:22 | ||
− | | And if | + | | And if I am '''female senior citizen''', then it says that "passenger's age should be 58 years or more". |
+ | |||
|- | |- | ||
|03:31 | |03:31 | ||
− | |So for female it is 58 and for men it is 60 to be considered as senior | + | |So, for female it is 58 and for men it is 60 to be considered as '''senior citizen'''. |
|- | |- | ||
|03:39 | |03:39 | ||
− | |For a senor citizen their are | + | |For a senor citizen, their are discounts. . |
|- | |- | ||
|03:41 | |03:41 | ||
− | |So let me go back to | + | |So, let me go back to '''Male''', '''Window Seat'''. |
|- | |- | ||
− | |03 | + | |03:45 |
− | | Let me not worry about all this | + | | Let me not worry about all this; I just have to enter this image'''E37745A'''. |
+ | |||
|- | |- | ||
|03:58 | |03:58 | ||
− | |Let me press ''' | + | |Let me press '''Go''' . |
|- | |- | ||
|04:03 | |04:03 | ||
| It gives the details, ok and says the total amount is 99. | | It gives the details, ok and says the total amount is 99. | ||
+ | |||
|- | |- | ||
|04:11 | |04:11 | ||
− | |Now | + | |Now I have to make payment. Let me click this. |
|- | |- | ||
|04:20 | |04:20 | ||
− | |I can have any of | + | |I can have any of these cards. |
|- | |- | ||
|04:22 | |04:22 | ||
− | | I can have | + | | I can have '''Credit card''', I can use the '''Net Banking''' facilities, I can use '''Debit Card''' ,'''cash card''' and so on. |
+ | |||
|- | |- | ||
|04:29 | |04:29 | ||
− | | In order to make it accessible to most people , | + | | In order to make it accessible to most people , I am going to demonstrate the use of '''debit card''' . |
+ | |||
|- | |- | ||
|04:38 | |04:38 | ||
− | | I need to choose one of these, unfortunately the card that | + | | I need to choose one of these, unfortunately the card that I have namely ICICI bank card is not here. |
+ | |||
|- | |- | ||
|04:46 | |04:46 | ||
− | | But it says that for any other card not listed here if it happens to be '''visa or master debit card''' | + | | But it says that for any other card not listed here, if it happens to be '''visa or master debit card''', click here. |
+ | |||
|- | |- | ||
|04:55 | |04:55 | ||
− | | So let me click here and | + | | So, let me click here and I get the message that '''the following banks visa / master debit cards can be used to make online transaction as on date'''. |
+ | |||
|- | |- | ||
|05:09 | |05:09 | ||
− | | So ICICI bank is listed. | + | | So, ICICI bank is listed. So, let me close this , so let me choose one of these. |
+ | |||
|- | |- | ||
|05:16 | |05:16 | ||
− | |I will choose this '''visa master''' | + | |I will choose this '''visa master'''. So, '''Card Type''' is '''Visa'''. |
+ | |||
|- | |- | ||
|05:23 | |05:23 | ||
− | | I am not going to show the number of the ATM card that | + | | I am not going to show the number of the '''ATM card''' that I have. |
|- | |- | ||
|05:27 | |05:27 | ||
− | | You have to | + | | You have to enter the 16 digit number that comes on your '''debit card''' and then '''Credit Card Expiry''' date and then''' CVV Number''' |
+ | |||
|- | |- | ||
|05:39 | |05:39 | ||
− | | | + | | which is the three digit number, last three digits, at the back of your card. |
+ | |||
|- | |- | ||
|05:44 | |05:44 | ||
− | | Next is your '''signature''' | + | | Next is your '''signature'''. After entering this information, I have to press the '''Buy''' button. |
+ | |||
|- | |- | ||
|05:52 | |05:52 | ||
− | | Let me do that now. I get the following | + | | Let me do that now. I get the following message from '''ICICI bank'''. |
+ | |||
|- | |- | ||
|05:57 | |05:57 | ||
− | | I need to enter the''' validity date , Date Of Birth and then my ATM pin number''' | + | | I need to enter the''' validity date , Date Of Birth''' and then my '''ATM pin number''' |
+ | |||
|- | |- | ||
|06:04 | |06:04 | ||
− | | | + | | to '''register''' this card for '''online''' transaction. |
+ | |||
|- | |- | ||
|06:09 | |06:09 | ||
| Let me make it bigger so that you can see what this is. | | Let me make it bigger so that you can see what this is. | ||
+ | |||
|- | |- | ||
|06:14 | |06:14 | ||
− | | I will enter all this but | + | | I will enter all this but I want to show you. |
|- | |- | ||
|06:21 | |06:21 | ||
− | |The moment | + | |The moment I do that I get the message given here. |
|- | |- | ||
|06:26 | |06:26 | ||
− | | I am entering a 6 digit number now, I have to choose it properly | + | |I am entering a 6 digit number now, I have to choose it properly. It should be easy for me to remember and not so easy for others. |
+ | |||
|- | |- | ||
|06:36 | |06:36 | ||
− | | I have to type it twice. This is to ensure that | + | | I have to type it twice. This is to ensure that I created the password correctly. This will prevent typing mistakes. |
+ | |||
|- | |- | ||
|06:45 | |06:45 | ||
− | | Remember you have to create this password only once. | + | | Remember, you have to create this password only once. |
|- | |- | ||
|06:48 | |06:48 | ||
− | |From now on you will use this password with your debit card | + | |From now on, you will use this password with your debit card. To confirm it, let me ''' submit''' . |
|- | |- | ||
|07:00 | |07:00 | ||
− | | I | + | | I get the message ''' Congratulations! The ticket has been booked....''' |
+ | |||
|- | |- | ||
|07:06 | |07:06 | ||
− | | Note that all the information about the ticket are also given including the PNR number | + | | Note that all the information about the ticket are also given including the PNR number |
+ | |||
|- | |- | ||
|07:13 | |07:13 | ||
− | | | + | | which we will have to follow up to see whether our wait listed ticket gets confirmed, before we begin the journey. |
+ | |||
|- | |- | ||
|07:21 | |07:21 | ||
− | | We are now looking at the automated email sent by IRCTC | + | | We are now looking at the automated email sent by IRCTC. The ticket details are here. |
+ | |||
|- | |- | ||
|07:29 | |07:29 | ||
− | | You can take a print out if you wish, let us go back to the slides. | + | | You can take a '''print out''' if you wish, let us go back to the '''slides'''. |
+ | |||
|- | |- | ||
|07:36 | |07:36 | ||
− | | I have come back to the | + | | I have come back to the slide, what to do next? |
+ | |||
|- | |- | ||
|07:39 | |07:39 | ||
− | | You can take a print out of the ticket . | + | | You can take a '''print out''' of the ticket . |
+ | |||
|- | |- | ||
|07:42 | |07:42 | ||
| Wait listed ticket has to get confirmed before you travel. | | Wait listed ticket has to get confirmed before you travel. | ||
+ | |||
|- | |- | ||
|07:47 | |07:47 | ||
| The print out taken while wait listed is good enough. | | The print out taken while wait listed is good enough. | ||
+ | |||
|- | |- | ||
|07:51 | |07:51 | ||
| You don't have to print it again. | | You don't have to print it again. | ||
+ | |||
|- | |- | ||
|07:53 | |07:53 | ||
| If the ticket is already confirmed their are no difficulties. | | If the ticket is already confirmed their are no difficulties. | ||
+ | |||
|- | |- | ||
|07:58 | |07:58 | ||
− | | How general is the procedure that | + | | How general is the procedure that I have shown in this tutorial? |
+ | |||
|- | |- | ||
|08:03 | |08:03 | ||
| There could be minor variations in different ATM cards. | | There could be minor variations in different ATM cards. | ||
+ | |||
|- | |- | ||
|08:07 | |08:07 | ||
− | | The method is similar for '''credit | + | | The method is similar for '''credit cards'''; ''' online bank transaction''' is similar. |
+ | |||
|- | |- | ||
|08:14 | |08:14 | ||
− | | But the overall procedure is identical in all the methods | + | | But the overall procedure is identical in all the methods- |
+ | |||
|- | |- | ||
|08:20 | |08:20 | ||
− | | | + | | To enter '''card''' or '''account''' information |
+ | |||
|- | |- | ||
|08:23 | |08:23 | ||
− | | To enter the | + | | To enter the password some need a temporary code sent to your mobile phone. |
+ | |||
|- | |- | ||
|08:31 | |08:31 | ||
− | | The next question is should one buy ''' | + | | The next question is: should one buy '''e-ticket or i-ticket'''? |
+ | |||
|- | |- | ||
|08:36 | |08:36 | ||
− | | First we will begin with | + | | First we will begin with '''e-ticket'''. One can buy this in the last minute also. |
+ | |||
|- | |- | ||
|08:41 | |08:41 | ||
− | | One needs a printer or a smart phone | + | | One needs a '''printer''' or a '''smart phone'''. However, don't worry about losing it. |
+ | |||
|- | |- | ||
|08:48 | |08:48 | ||
− | | If you lose it, we can always another print out. | + | | If you lose it, we can always take another print out. |
+ | |||
|- | |- | ||
|08:51 | |08:51 | ||
− | | You need''' identity proof''' at the time of travel | + | | You need''' identity proof''' at the time of travel, however. |
+ | |||
|- | |- | ||
|08:55 | |08:55 | ||
− | |In case of | + | |In case of i-Ticket, it will be sent by a''' courier'''. Of course, you have to pay for this- about Rs-50. |
+ | |||
|- | |- | ||
|09:03 | |09:03 | ||
− | | You should have 2-3 days for postal delivery | + | | You should have 2-3 days for postal delivery. |
|- | |- | ||
Line 296: | Line 361: | ||
|09:11 | |09:11 | ||
| The cancellation can be done at ticket counters only. | | The cancellation can be done at ticket counters only. | ||
+ | |||
|- | |- | ||
|09:15 | |09:15 | ||
− | | | + | | Of course, you don't need an '''identity proof''' if you travel with an i-ticket. |
+ | |||
|- | |- | ||
|09:21 | |09:21 | ||
− | | What is an identity proof ? | + | | What is an '''identity proof''' ? Any government issued card with photo. It could be: |
− | + | ||
− | + | ||
− | + | ||
|- | |- | ||
|09:26 | |09:26 | ||
− | | | + | | '''PAN card''' '''Election card''' |
− | + | ||
− | + | ||
− | + | ||
|- | |- | ||
|09:28 | |09:28 | ||
− | | Driving license | + | | '''Driving license'''or a Passport. It could be any of these. |
− | + | ||
− | + | ||
− | + | ||
|- | |- | ||
|09:33 | |09:33 | ||
− | | I have now opened a website | + | | I have now opened a website that explains it. One of these with your photograph has to be carried. |
+ | |||
|- | |- | ||
|09:41 | |09:41 | ||
− | | Let us go back to the slides | + | | Let us go back to the slides. |
|- | |- | ||
Line 330: | Line 392: | ||
|- | |- | ||
|09:46 | |09:46 | ||
− | | | + | | A useful site is given here. Let us visit this site now. |
+ | |||
|- | |- | ||
|09:55 | |09:55 | ||
− | | I have | + | | I have returned to the slides. Senior citizens get about 40% discount. |
+ | |||
|- | |- | ||
|10:01 | |10:01 | ||
− | | Who is a senior citizen? Men it is | + | | Who is a senior citizen? Men- it is 60 years and above, for women it is 58 years and above. |
+ | |||
|- | |- | ||
|10:09 | |10:09 | ||
| One needs the proof at travel time for any concession. | | One needs the proof at travel time for any concession. | ||
+ | |||
|- | |- | ||
|10:15 | |10:15 | ||
− | | What to carry during travel | + | | What to carry during travel? If you book an '''e-ticket''', any one proof of your ticket- an '''e-copy''' in your '''smart phone''' or a '''print out''' of the ticket and an''' identity card '''. |
|- | |- | ||
|10:29 | |10:29 | ||
− | | Or take the i-ticket. | + | | Or take the '''i-ticket'''. |
|- | |- | ||
|10:32 | |10:32 | ||
− | | In case of | + | | In case of i-Ticket, as mentioned earlier, no identity proof is required. |
+ | |||
|- | |- | ||
|10:37 | |10:37 | ||
− | | I | + | | I have the following useful tips for you. |
+ | |||
|- | |- | ||
|10:40 | |10:40 | ||
− | | | + | | Please book in advance. |
|- | |- | ||
|10:42 | |10:42 | ||
− | | | + | | Book even if the chance of travel is small. |
|- | |- | ||
|10:46 | |10:46 | ||
− | |You can always cancel the tickets; you will lose some money if you cancel | + | |You can always cancel the tickets; you will lose some money if you cancel. |
+ | |||
|- | |- | ||
|10:51 | |10:51 | ||
− | | | + | |However, this may be better than not having a ticket at all. |
+ | |||
|- | |- | ||
|10:55 | |10:55 | ||
− | | | + | | You cannot buy a ticket in the last minute. |
+ | |||
|- | |- | ||
|10:57 | |10:57 | ||
− | | | + | | Book when the IRCTC website is fast- |
|- | |- | ||
|11:01 | |11:01 | ||
− | |Typically mid afternoon or late night may be fast. | + | |Typically, mid afternoon or late night may be fast. |
|- | |- | ||
|11:06 | |11:06 | ||
|Avoid 8 to 10AM if you can. | |Avoid 8 to 10AM if you can. | ||
+ | |||
|- | |- | ||
|11:10 | |11:10 | ||
− | |In the next tutorial we will discuss | + | |In the next tutorial, we will discuss how to manage the tickets booked through IRCTC. |
− | + | ||
|- | |- | ||
|11:18 | |11:18 | ||
− | | | + | | How to view past booking. |
+ | |||
|- | |- | ||
|11:20 | |11:20 | ||
− | | | + | | How to check the PNR status. |
+ | |||
|- | |- | ||
|11:23 | |11:23 | ||
− | | | + | | And how to cancel the ticket.. |
+ | |||
|- | |- | ||
|11:25 | |11:25 | ||
|I will now talk about the '''spoken tutorial''' project. | |I will now talk about the '''spoken tutorial''' project. | ||
− | + | ||
+ | |- | ||
|11:28 | |11:28 | ||
|Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial. | |Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial. | ||
+ | |||
|- | |- | ||
|11:35 | |11:35 | ||
|It summarizes the Spoken Tutorial project. | |It summarizes the Spoken Tutorial project. | ||
+ | |||
|- | |- | ||
|11:38 | |11:38 | ||
Line 411: | Line 489: | ||
|11:43 | |11:43 | ||
|The '''Spoken Tutorial''' project team: | |The '''Spoken Tutorial''' project team: | ||
+ | |||
|- | |- | ||
|11:45 | |11:45 | ||
|Conducts workshops using spoken tutorials. | |Conducts workshops using spoken tutorials. | ||
+ | |||
|- | |- | ||
|11:48 | |11:48 | ||
|Gives certificates to those who pass an online test. | |Gives certificates to those who pass an online test. | ||
+ | |||
|- | |- | ||
|11:51 | |11:51 | ||
Line 424: | Line 505: | ||
|11:54 | |11:54 | ||
|'''Spoken Tutorial''' Project is a part of the "Talk to a Teacher" project. | |'''Spoken Tutorial''' Project is a part of the "Talk to a Teacher" project. | ||
+ | |||
|- | |- | ||
|11:58 | |11:58 | ||
|It is supported by the National Mission on Education through ICT, MHRD, Government of India. | |It is supported by the National Mission on Education through ICT, MHRD, Government of India. | ||
+ | |||
|- | |- | ||
|12:03 | |12:03 | ||
Line 434: | Line 517: | ||
|12:12 | |12:12 | ||
|We have come to the end of this tutorial. | |We have come to the end of this tutorial. | ||
+ | |||
|- | |- | ||
|12:15 | |12:15 | ||
| Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye. | | Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye. |
Latest revision as of 15:51, 24 March 2017
Time | Narration |
00:01 | Welcome to this spoken tutorial on Online Train booking. |
00:05 | My name is Kannan Moudgalya. |
00:08 | In this tutorial, we will learn: How to choose a ticket at irctc. |
00:13 | To select the sector to travel. |
00:16 | To select the train and the class of travel. |
00:19 | To enter user information and to decide e-ticket or i-ticket. |
00:24 | I will also demonstrate the first time use of a debit card and how to use this to purchase the ticket online. |
00:32 | What is needed to buy a ticket? Any one of the following for payment- |
00:36 | The bank account with an ATM card. |
00:39 | The bank account with online transaction capability. |
00:43 | The credit card. And of course the computer with internet connection. |
00:48 | The method I will choose is the following - |
00:50 | I have an ICICI ATM card. |
00:53 | It is also a visa debit card . |
00:56 | So, let us buy a ticket now. |
00:59 | The Username, I will type kannan underscore Mou, Password... I will login here. |
01:12 | Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". SURA , let me type 4 characters and wait for it. |
01:26 | So, actually I want to go to Surat. |
01:28 | Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat. |
01:35 | In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is. |
01:47 | Date.. let me choose 23rd December . Let me choose the remaining as they are e-ticket and General. |
01:55 | I will talk about e-ticket or i-ticket - what are the option, |
01:59 | What are the differences, I will explain later. |
02:02 | Let me find the trains, Train name... slide to the right and see that |
02:08 | I have got lots of trains. Let me make the font slightly smaller |
02:11 | so that we can see all of them. |
02:15 | Suppose I want to go by this train number '12935'. |
02:19 | So, let me check if I have tickets available under second sitting... two 'S'. |
02:24 | Let me scroll down a little bit. It immediately says that it is wait listed. |
02:29 | It doesn't matter even if it is wait listed. I want to book it. |
02:34 | So, let me click this; I get the message The 'From' station that I have selected does not exist on the route choose one of these..... |
02:44 | So, let's suppose that I want to choose Bandra Terminus, let me go and book it. |
02:57 | Ok, let me type, my name "Kannan Moudgalya", Age-53, Male, Berth preference – suppose I choose Window seat. |
03:12 | So, it gives us button Senior Citizen and I get the message that "passenger's age should be 60 years or more". I say OK. |
03:22 | And if I am female senior citizen, then it says that "passenger's age should be 58 years or more". |
03:31 | So, for female it is 58 and for men it is 60 to be considered as senior citizen. |
03:39 | For a senor citizen, their are discounts. . |
03:41 | So, let me go back to Male, Window Seat. |
03:45 | Let me not worry about all this; I just have to enter this imageE37745A. |
03:58 | Let me press Go . |
04:03 | It gives the details, ok and says the total amount is 99. |
04:11 | Now I have to make payment. Let me click this. |
04:20 | I can have any of these cards. |
04:22 | I can have Credit card, I can use the Net Banking facilities, I can use Debit Card ,cash card and so on. |
04:29 | In order to make it accessible to most people , I am going to demonstrate the use of debit card . |
04:38 | I need to choose one of these, unfortunately the card that I have namely ICICI bank card is not here. |
04:46 | But it says that for any other card not listed here, if it happens to be visa or master debit card, click here. |
04:55 | So, let me click here and I get the message that the following banks visa / master debit cards can be used to make online transaction as on date. |
05:09 | So, ICICI bank is listed. So, let me close this , so let me choose one of these. |
05:16 | I will choose this visa master. So, Card Type is Visa. |
05:23 | I am not going to show the number of the ATM card that I have. |
05:27 | You have to enter the 16 digit number that comes on your debit card and then Credit Card Expiry date and then CVV Number |
05:39 | which is the three digit number, last three digits, at the back of your card. |
05:44 | Next is your signature. After entering this information, I have to press the Buy button. |
05:52 | Let me do that now. I get the following message from ICICI bank. |
05:57 | I need to enter the validity date , Date Of Birth and then my ATM pin number |
06:04 | to register this card for online transaction. |
06:09 | Let me make it bigger so that you can see what this is. |
06:14 | I will enter all this but I want to show you. |
06:21 | The moment I do that I get the message given here. |
06:26 | I am entering a 6 digit number now, I have to choose it properly. It should be easy for me to remember and not so easy for others. |
06:36 | I have to type it twice. This is to ensure that I created the password correctly. This will prevent typing mistakes. |
06:45 | Remember, you have to create this password only once. |
06:48 | From now on, you will use this password with your debit card. To confirm it, let me submit . |
07:00 | I get the message Congratulations! The ticket has been booked.... |
07:06 | Note that all the information about the ticket are also given including the PNR number |
07:13 | which we will have to follow up to see whether our wait listed ticket gets confirmed, before we begin the journey. |
07:21 | We are now looking at the automated email sent by IRCTC. The ticket details are here. |
07:29 | You can take a print out if you wish, let us go back to the slides. |
07:36 | I have come back to the slide, what to do next? |
07:39 | You can take a print out of the ticket . |
07:42 | Wait listed ticket has to get confirmed before you travel. |
07:47 | The print out taken while wait listed is good enough. |
07:51 | You don't have to print it again. |
07:53 | If the ticket is already confirmed their are no difficulties. |
07:58 | How general is the procedure that I have shown in this tutorial? |
08:03 | There could be minor variations in different ATM cards. |
08:07 | The method is similar for credit cards; online bank transaction is similar. |
08:14 | But the overall procedure is identical in all the methods- |
08:20 | To enter card or account information |
08:23 | To enter the password some need a temporary code sent to your mobile phone. |
08:31 | The next question is: should one buy e-ticket or i-ticket? |
08:36 | First we will begin with e-ticket. One can buy this in the last minute also. |
08:41 | One needs a printer or a smart phone. However, don't worry about losing it. |
08:48 | If you lose it, we can always take another print out. |
08:51 | You need identity proof at the time of travel, however. |
08:55 | In case of i-Ticket, it will be sent by a courier. Of course, you have to pay for this- about Rs-50. |
09:03 | You should have 2-3 days for postal delivery. |
09:07 | The delivery is not available for all towns and villages. |
09:11 | The cancellation can be done at ticket counters only. |
09:15 | Of course, you don't need an identity proof if you travel with an i-ticket. |
09:21 | What is an identity proof ? Any government issued card with photo. It could be: |
09:26 | PAN card Election card |
09:28 | Driving licenseor a Passport. It could be any of these. |
09:33 | I have now opened a website that explains it. One of these with your photograph has to be carried. |
09:41 | Let us go back to the slides. |
09:43 | There are concessional rates available. |
09:46 | A useful site is given here. Let us visit this site now. |
09:55 | I have returned to the slides. Senior citizens get about 40% discount. |
10:01 | Who is a senior citizen? Men- it is 60 years and above, for women it is 58 years and above. |
10:09 | One needs the proof at travel time for any concession. |
10:15 | What to carry during travel? If you book an e-ticket, any one proof of your ticket- an e-copy in your smart phone or a print out of the ticket and an identity card . |
10:29 | Or take the i-ticket. |
10:32 | In case of i-Ticket, as mentioned earlier, no identity proof is required. |
10:37 | I have the following useful tips for you. |
10:40 | Please book in advance. |
10:42 | Book even if the chance of travel is small. |
10:46 | You can always cancel the tickets; you will lose some money if you cancel. |
10:51 | However, this may be better than not having a ticket at all. |
10:55 | You cannot buy a ticket in the last minute. |
10:57 | Book when the IRCTC website is fast- |
11:01 | Typically, mid afternoon or late night may be fast. |
11:06 | Avoid 8 to 10AM if you can. |
11:10 | In the next tutorial, we will discuss how to manage the tickets booked through IRCTC. |
11:18 | How to view past booking. |
11:20 | How to check the PNR status. |
11:23 | And how to cancel the ticket.. |
11:25 | I will now talk about the spoken tutorial project. |
11:28 | Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial. |
11:35 | It summarizes the Spoken Tutorial project. |
11:38 | If you do not have good bandwidth, you can download and watch it. |
11:43 | The Spoken Tutorial project team: |
11:45 | Conducts workshops using spoken tutorials. |
11:48 | Gives certificates to those who pass an online test. |
11:51 | For more details, please contact us. |
11:54 | Spoken Tutorial Project is a part of the "Talk to a Teacher" project. |
11:58 | It is supported by the National Mission on Education through ICT, MHRD, Government of India. |
12:03 | More information on this Mission is available at: http://spoken-tutorial.org/NMEICT-Intro |
12:12 | We have come to the end of this tutorial. |
12:15 | Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye. |
Contributors and Content Editors
Dr.T.Vasudevan, Gaurav, Krupali, PoojaMoolya, Pratik kamble, Sandhya.np14, Sneha