Difference between revisions of "Digital-Divide/D0/How-to-buy-the-train-ticket/English-timed"

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{| border=1
 
{| border=1
−
|| ''Time''
+
|| '''Time'''
 
|| '''Narration'''
 
|| '''Narration'''
 
|-
 
|-
 
|00:01
 
|00:01
−
|Welcome to this spoken tutorial on '''online train booking'''
+
|Welcome to this '''spoken tutorial''' on '''Online Train booking'''.
 +
 
 
|-
 
|-
 
|00:05
 
|00:05
 
|My name is Kannan Moudgalya.
 
|My name is Kannan Moudgalya.
 +
 
|-
 
|-
 
|00:08
 
|00:08
−
|In this tutorial we will learn '''How to choose  a ticket at irctc'''.
+
|In this tutorial, we will learn: How to choose  a ticket at '''irctc'''.
  
 
|-
 
|-
 
|00:13
 
|00:13
−
|To select the sector to travel .  
+
| To select the sector to travel.  
  
 
|-
 
|-
 
|00:16
 
|00:16
−
|To select the train and the class of travel.
+
| To select the train and the class of travel.
  
 
|-
 
|-
 
|00:19
 
|00:19
−
|To enter   user information and to decide E-ticket or I-ticket.
+
| To enter user information and to decide '''e-ticket''' or '''i-ticket'''.
 +
 
 
|-
 
|-
 
|00:24
 
|00:24
−
| I will also demonstrate the first time   use of a debit card and how to use this to purchase the ticket online.
+
| I will also demonstrate the first time use of a '''debit card''' and how to use this to purchase the ticket '''online'''.
 +
 
 
|-
 
|-
 
|00:32
 
|00:32
−
|What is needed to buy a ticket , Any one of the following for payment;
+
|What is needed to buy a ticket? Any one of the following for payment-
 +
 
 
|-
 
|-
 
|00:36
 
|00:36
−
|The bank account with an ATM card  
+
| The bank account with an '''ATM card'''.
 +
 
 
|-
 
|-
 
|00:39
 
|00:39
−
|The bank account with online transaction capability,
+
| The bank account with '''online''' transaction capability.
 +
 
 
|-
 
|-
 
|00:43
 
|00:43
−
|The credit card  
+
| The '''credit card'''. And of course the computer with internet connection.
  
 
|-
 
|-
−
|00:44
+
|00:48
−
|And of course the computer with internet connection
+
|The method I will choose is  the following -
  
−
|-
 
−
|00:48
 
−
|The method i will choose is  the following ;
 
 
|-
 
|-
 
|00:50
 
|00:50
−
|I have an ICICI  ATM  card  
+
|I have an '''ICICI  ATM  card'''.
  
 
|-
 
|-
 
|00:53
 
|00:53
−
|It is also a visa debit card .
+
|It is also a '''visa debit card''' .
  
 
|-
 
|-
 
|00:56
 
|00:56
−
| So let us buy a ticket now.
+
| So, let us buy a ticket now.
 +
 
 
|-
 
|-
 
|00:59
 
|00:59
−
|The username I will type kannan underscore Mou, Password i will login here.
+
|The '''Username''', I will type kannan underscore Mou, '''Password'''... I will '''login''' here.
 +
 
 
|-
 
|-
 
|01:12
 
|01:12
−
|Suppose i want to go from Mumbai . So the moment i type 4 characters it suggest so i want to choose mumbai central '''SURA '''let me type 4 characters   and wait for it.
+
|Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". '''SURA ''', let me type 4 characters and wait for it.
 +
 
 
|-
 
|-
 
|01:26
 
|01:26
−
|So actually i want to go to Surat.
+
|So, actually I want to go to Surat.
 +
 
 
|-
 
|-
 
|01:28
 
|01:28
−
|Notice the station code, BCT is for Bombay Central and ST is for Surat.
+
|Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat.
 +
 
 
|-
 
|-
 
|01:35
 
|01:35
−
|In the future i can type BCT and ST directly for e.g we delete this and type BCT leave this as it is.
+
|In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is.
 +
 
 
|-
 
|-
 
|01:47
 
|01:47
−
|Date let me choose 23rd December , Let me choose the remaining as they are  E-ticket and general.
+
|'''Date'''.. let me choose 23rd December . Let me choose the remaining as they are  '''e-ticket''' and '''General'''.
 +
 
 
|-
 
|-
 
|01:55
 
|01:55
−
| I will talk about E-ticket or I-ticket and what are the option;
+
| I will talk about e-ticket or i-ticket - what are the option,
 +
 
 
|-
 
|-
 
|01:59
 
|01:59
−
|What are the differnces i will explain later;
+
|What are the differences, I will explain later.
 +
 
 
|-
 
|-
 
|02:02
 
|02:02
−
|Let me find the place, Train name  slide to the right and see that .
+
|Let me find the trains, '''Train name'''... slide to the right and see that
 +
 
 
|-
 
|-
 
|02:08
 
|02:08
−
|I have got lots of train. Let me make the font size likely smaller.
+
|I have got lots of trains. Let me make the '''font''' slightly smaller  
 +
 
 
|-
 
|-
 
|02:11
 
|02:11
−
| So that we can see all of them,
+
| so that we can see all of them.
 +
 
 
|-
 
|-
 
|02:15
 
|02:15
−
| Suppose  i want to go by this train number'''12935'''.
+
| Suppose  I want to go by this train number '12935'.
 +
 
 
|-
 
|-
 
|02:19
 
|02:19
−
| So let me check if i have tickets available  under second sitting... two '''s''''
+
| So, let me check if I have tickets available  under second sitting... two 'S'.
 +
 
 
|-
 
|-
 
|02:24
 
|02:24
−
|Let me scrolldown a little bit it immiediately says that it is wait listed.
+
|Let me scroll down a little bit. It immediately says that it is wait listed.
 +
 
 
|-
 
|-
 
|02:29
 
|02:29
−
|It doesn't matter even if it is Wait listed. I want  to book it.
+
|It doesn't matter even if it is wait listed. I want  to book it.
 +
 
 
|-
 
|-
 
|02:34
 
|02:34
−
| So let me click this i get the message '''The From station that i have selected does not exist on the route choose one of these'''.
+
| So, let me click this; I get the message '''The 'From' station that I have selected does not exist on the route choose one of these....'''.
 +
 
 
|-
 
|-
 
|02:44
 
|02:44
−
| So lets suppose that i want to choose ''' Bandra Terminus'''. Let me go and book it
+
| So, let's suppose that I want to choose ''' Bandra Terminus''', let me go and book it.
 +
 
 
|-
 
|-
 
|02:57
 
|02:57
−
|Ok let me type, My name Kannan Moudgalya, Age-53, Male, Berth preference –  suppose i choose Window seat.
+
|Ok, let me type, my name "Kannan Moudgalya", '''Age-53, Male, Berth preference''' –  suppose I choose '''Window seat'''.
 +
 
 
|-
 
|-
 
|03:12
 
|03:12
−
|So it gives us button senior citizen and i get the message ''' That passengers age should be 60 years or more i say okay.
+
|So, it gives us button '''Senior Citizen''' and I get the message that "passenger's age should be 60 years or more". I say '''OK'''.
 +
 
 
|-
 
|-
 
|03:22
 
|03:22
−
| And  if i am female senior citizen, then it says that passengers age should be 58 years or more.
+
| And  if I am '''female senior citizen''', then it says that "passenger's age should be 58 years or more".
 +
 
 
|-
 
|-
 
|03:31
 
|03:31
−
|So for  female it is 58  and for men it is 60 to be considered as senior citizens.
+
|So, for  female it is 58  and for men it is 60 to be considered as '''senior citizen'''.
  
 
|-
 
|-
 
|03:39
 
|03:39
−
|For a senor citizen their are discount .  
+
|For a senor citizen, their are discounts. .  
  
 
|-
 
|-
 
|03:41
 
|03:41
−
|So let me go back to male, '''window seat'''.
+
|So, let me go back to '''Male''', '''Window Seat'''.
  
 
|-
 
|-
−
|03;45
+
|03:45
−
| Let me not worry about all this i just have to enter this image'''E37745A'''.
+
| Let me not worry about all this; I just have to enter this image'''E37745A'''.
 +
 
 
|-
 
|-
 
|03:58
 
|03:58
−
|Let me press '''go''' .  
+
|Let me press '''Go''' .  
  
 
|-
 
|-
−
|04.03
+
|04:03
 
| It gives the details,  ok and says the total amount is 99.
 
| It gives the details,  ok and says the total amount is 99.
 +
 
|-
 
|-
 
|04:11
 
|04:11
−
|Now i have to make payment , Let me click this.  
+
|Now I have to make payment. Let me click this.  
  
 
|-
 
|-
 
|04:20
 
|04:20
−
|I can have any of this parts ,
+
|I can have any of these cards.
  
 
|-
 
|-
 
|04:22
 
|04:22
−
| I can have a credit card,  i can use the net banking facilities, I can use  debit card ,cash card and so on.
+
| I can have '''Credit card''',  I can use the '''Net Banking''' facilities, I can use  '''Debit Card''' ,'''cash card''' and so on.
 +
 
 
|-
 
|-
 
|04:29
 
|04:29
−
| In order to make it accessible to most people , i am going to demonstrate the use of debit card .
+
| In order to make it accessible to most people , I am going to demonstrate the use of '''debit card''' .
 +
 
 
|-
 
|-
 
|04:38
 
|04:38
−
| I need to choose one of these, unfortunately the card that i have namely ICICI  bank card is not here.
+
| I need to choose one of these, unfortunately the card that I have namely ICICI  bank card is not here.
 +
 
 
|-
 
|-
 
|04:46
 
|04:46
−
| But it says that for any other card not listed here if it happens to be '''visa or master debit card''' Click here.  
+
| But it says that for any other card not listed here, if it happens to be '''visa or master debit card''', click here.  
 +
 
 
|-
 
|-
 
|04:55
 
|04:55
−
| So let me click here and i get the the message that '''the following banks visa / master debit cards can be used to  make online transaction as on date'''.
+
| So, let me click here and I get the message that '''the following banks visa / master debit cards can be used to  make online transaction as on date'''.
 +
 
 
|-
 
|-
 
|05:09
 
|05:09
−
|  So ICICI bank is listed. SO let me close this , so let me choose one of these.
+
|  So, ICICI bank is listed. So, let me close this , so let me choose one of these.
 +
 
 
|-
 
|-
 
|05:16
 
|05:16
−
|I will choose this '''visa master''', So card type is '''Visa'''.
+
|I will choose this '''visa master'''. So, '''Card Type''' is '''Visa'''.
 +
 
 
|-
 
|-
 
|05:23
 
|05:23
−
| I am not going to show the number of the ATM card that i have.
+
| I am not going to show the number of the '''ATM card''' that I have.
  
 
|-
 
|-
 
|05:27
 
|05:27
−
| You have to Enter the '''16 digit number''' that comes on your debit card and then '''credit card expiry date''' and then''' CVV number'''.
+
| You have to enter the 16 digit number that comes on your '''debit card''' and then '''Credit Card Expiry''' date and then''' CVV Number'''
 +
 
 
|-
 
|-
 
|05:39
 
|05:39
−
| Which is the three digit number last three digits at the back of your card.
+
| which is the three digit number, last three digits, at the back of your card.
 +
 
 
|-
 
|-
 
|05:44
 
|05:44
−
| Next is your '''signature''' , After entering this information i have to press the '''buy''' button.
+
| Next is your '''signature'''. After entering this information, I have to press the '''Buy''' button.
 +
 
 
|-
 
|-
 
|05:52
 
|05:52
−
| Let me do that now. I get the following messsage from ICICI bank.
+
| Let me do that now. I get the following message from '''ICICI bank'''.
 +
 
 
|-
 
|-
 
|05:57
 
|05:57
−
| I need to enter the''' validity date , Date Of Birth and then my ATM pin number'''.
+
| I need to enter the''' validity date , Date Of Birth''' and then my '''ATM pin number'''
 +
 
 
|-
 
|-
 
|06:04
 
|06:04
−
| To register this card for online transaction.
+
| to '''register''' this card for '''online''' transaction.
 +
 
 
|-
 
|-
 
|06:09
 
|06:09
 
| Let me  make it bigger so that you can see what this is.
 
| Let me  make it bigger so that you can see what this is.
 +
 
|-
 
|-
 
|06:14
 
|06:14
−
| I will enter all this but i want to show you ,
+
| I will enter all this but I want to show you. 
  
 
|-
 
|-
 
|06:21
 
|06:21
−
|The moment i do that i get the message given here.
+
|The moment I do that I get the message given here.
  
 
|-
 
|-
 
|06:26
 
|06:26
−
| I am entering a 6 digit number now, I have to choose it properly, it should be easy  for me to remember and not so easy for others.
+
|I am entering a 6 digit number now, I have to choose it properly. It should be easy  for me to remember and not so easy for others.
 +
 
 
|-
 
|-
 
|06:36
 
|06:36
−
| I have to type it twice. This is to ensure that  i created the password correctly .This will prevent  typing mistakes.
+
| I have to type it twice. This is to ensure that  I created the password correctly. This will prevent  typing mistakes.
 +
 
 
|-
 
|-
 
|06:45
 
|06:45
−
| Remember you have to create this password only once.  
+
| Remember, you have to create this password only once.  
  
 
|-
 
|-
 
|06:48
 
|06:48
−
|From now on you will use this password with your debit  card to confirm it, let me ''' submit''' .
+
|From now on, you will use this password with your debit  card. To confirm it, let me ''' submit''' .
  
 
|-
 
|-
 
|07:00
 
|07:00
−
| I get the message ''' Comgratulations!the ticket has been booked.'''
+
| I get the message ''' Congratulations! The ticket has been booked....'''
 +
 
 
|-
 
|-
 
|07:06
 
|07:06
−
| Note that all the information about the ticket are also given including  the PNR number.
+
| Note that all the information about the ticket are also given including  the PNR number
 +
 
 
|-
 
|-
 
|07:13
 
|07:13
−
| Which we will have to follow up to see whether our wait listed ticket gets confirmed before we begin  the journey.
+
| which we will have to follow up to see whether our wait listed ticket gets confirmed, before we begin  the journey.
 +
 
 
|-
 
|-
 
|07:21
 
|07:21
−
| We are now looking  at the automated email sent by IRCTC the ticket details are here.
+
| We are now looking  at the automated email sent by IRCTC. The ticket details are here.
 +
 
 
|-
 
|-
 
|07:29
 
|07:29
−
| You can take a print out if you wish,  let us go back to the slides.
+
| You can take a '''print out''' if you wish,  let us go back to the '''slides'''.
 +
 
 
|-
 
|-
 
|07:36
 
|07:36
−
| I have come back to the slides what to do next?
+
| I have come back to the slide, what to do next?
 +
 
 
|-
 
|-
 
|07:39
 
|07:39
−
| You can take a print out of the ticket .
+
| You can take a '''print out''' of the ticket .
 +
 
 
|-
 
|-
 
|07:42
 
|07:42
 
| Wait listed ticket  has to get confirmed before you travel.
 
| Wait listed ticket  has to get confirmed before you travel.
 +
 
|-
 
|-
 
|07:47
 
|07:47
 
| The print out taken while wait listed is good enough.
 
| The print out taken while wait listed is good enough.
 +
 
|-
 
|-
 
|07:51
 
|07:51
 
| You don't have to print it again.
 
| You don't have to print it again.
 +
 
|-
 
|-
 
|07:53
 
|07:53
 
| If the ticket is already confirmed their are no difficulties.
 
| If the ticket is already confirmed their are no difficulties.
 +
 
|-
 
|-
 
|07:58
 
|07:58
−
| How general is the procedure that i have shown in this tutorial.
+
| How general is the procedure that I have shown in this tutorial?
 +
 
 
|-
 
|-
 
|08:03
 
|08:03
 
| There could be minor variations in different ATM cards.
 
| There could be minor variations in different ATM cards.
 +
 
|-
 
|-
 
|08:07
 
|08:07
−
| The method is similar for '''credit card''',''' online bank transaction''' is similar.
+
| The method is similar for '''credit cards'''; ''' online bank transaction''' is similar.
 +
 
 
|-
 
|-
 
|08:14
 
|08:14
−
| But the overall procedure is identical in all the methods .
+
| But the overall procedure is identical in all the methods-
 +
 
 
|-
 
|-
 
|08:20
 
|08:20
−
| To enter card on account information  
+
| To enter '''card''' or '''account''' information  
 +
 
 
|-
 
|-
 
|08:23
 
|08:23
−
| To enter the pasword some need a temporary code sent to your mobile phone.
+
| To enter the password some need a temporary code sent to your mobile phone.
 +
 
 
|-
 
|-
 
|08:31
 
|08:31
−
|  The next question is should one buy '''E-ticket or I-ticket'''.
+
|  The next question is: should one buy '''e-ticket or i-ticket'''?
 +
 
 
|-
 
|-
 
|08:36
 
|08:36
−
| First we will begin with E-ticket one can buy this at the last minute also.
+
| First we will begin with '''e-ticket'''. One can buy this in the last minute also.
 +
 
 
|-
 
|-
 
|08:41
 
|08:41
−
| One needs a printer or a smart phone however, no worry about losing it.
+
| One needs a '''printer''' or a '''smart phone'''. However, don't worry about losing it.
 +
 
 
|-
 
|-
 
|08:48
 
|08:48
−
| If you lose it, we can always another print out.
+
| If you lose it, we can always take another print out.
 +
 
 
|-
 
|-
 
|08:51
 
|08:51
−
| You need''' identity proof''' at the time of travel however,
+
| You need''' identity proof''' at the time of travel, however.
 +
 
 
|-
 
|-
 
|08:55
 
|08:55
−
|In case of I-Ticket  it will be sent by a''' courier''' of course you have to pay for this about Rs-50.
+
|In case of i-Ticket, it will be sent by a''' courier'''. Of course, you have to pay for this- about Rs-50.
 +
 
 
|-
 
|-
 
|09:03
 
|09:03
−
|  You should have 2-3 days for postal delivery  
+
|  You should have 2-3 days for postal delivery.
  
 
|-
 
|-
Line 295: Line 361:
 
|09:11
 
|09:11
 
| The cancellation can be done at ticket counters only.
 
| The cancellation can be done at ticket counters only.
 +
 
|-
 
|-
 
|09:15
 
|09:15
−
| OF course you don't need an''' identity proof''' if you travel with an I-ticket.
+
| Of course, you don't need an '''identity proof''' if you travel with an i-ticket.
 +
 
 
|-
 
|-
 
|09:21
 
|09:21
−
| What is an identity proof ?
+
| What is an '''identity proof''' ? Any government issued card with photo. It could be:
−
|-
+
 
−
|09:22
+
−
| Any government issued card with photo it could be an;
+
 
|-
 
|-
 
|09:26
 
|09:26
−
| Pan card
+
| '''PAN card''' '''Election card'''
−
|-
+
 
−
|09:27
+
−
| Election card
+
 
|-
 
|-
 
|09:28
 
|09:28
−
| Driving license
+
| '''Driving license'''or a Passport. It could be any of these.
−
|-
+
 
−
|09:29
+
−
| or a passport it could be any of these .
+
 
|-
 
|-
 
|09:33
 
|09:33
−
| I have now opened a website.  That explains it,  one of these with  your photograph  has to be carry.
+
| I have now opened a website that explains it. One of these with  your photograph  has to be carried.
 +
 
 
|-
 
|-
 
|09:41
 
|09:41
−
| Let us go back to  the slides,
+
| Let us go back to  the slides.
  
 
|-
 
|-
Line 329: Line 392:
 
|-
 
|-
 
|09:46
 
|09:46
−
| The list inside  is given here. Let us visit this site now.
+
| A useful site is given here. Let us visit this site now.
 +
 
 
|-
 
|-
 
|09:55
 
|09:55
−
| I have return to the slides, Senior citizens gets about 40% discount.
+
| I have returned to the slides. Senior citizens get about 40% discount.
 +
 
 
|-
 
|-
 
|10:01
 
|10:01
−
| Who is a senior citizen? Men it is''' 60 years'' and above, for women it is '''58 years''' and above.
+
| Who is a senior citizen? Men- it is 60 years and above, for women it is 58 years and above.
 +
 
 
|-
 
|-
 
|10:09
 
|10:09
 
| One needs the proof at travel time for any concession.
 
| One needs the proof at travel time for any concession.
 +
 
|-
 
|-
 
|10:15
 
|10:15
−
| What  to carry during travel ,if you book an E-ticket any one proof of your ticket and '''E-copy in your smart phone''' or a print out of the ticket and an''' identity card '''
+
| What  to carry during travel? If you book an '''e-ticket''', any one proof of your ticket- an '''e-copy''' in your '''smart phone''' or a '''print out''' of the ticket and an''' identity card '''.
  
 
|-
 
|-
 
|10:29
 
|10:29
−
| Or take the i-ticket.
+
| Or take the '''i-ticket'''.
  
 
|-
 
|-
 
|10:32
 
|10:32
−
| In case of I-Ticket as mentioned earlier, no identity proof is required.
+
| In case of i-Ticket, as mentioned earlier, no identity proof is required.
 +
 
 
|-
 
|-
 
|10:37
 
|10:37
−
| I have the following usefull tips for you .
+
| I have the following useful tips for you.
 +
 
 
|-
 
|-
 
|10:40
 
|10:40
Line 359: Line 428:
 
|-
 
|-
 
|10:42
 
|10:42
−
|Book even if the chance of travel is small.
+
| Book even if the chance of travel is small.
  
 
|-
 
|-
 
|10:46
 
|10:46
−
|You can always  cancel the tickets you will lose some money if you cancel however
+
|You can always  cancel the tickets; you will lose some money if you cancel.
 +
 
 
|-
 
|-
 
|10:51  
 
|10:51  
−
|this may be better than not having a ticket at all
+
|However, this may be better than not having a ticket at all.
 +
 
 
|-
 
|-
 
|10:55
 
|10:55
−
|You cannot buy a ticket in the last minute .
+
| You cannot buy a ticket in the last minute.
 +
 
 
|-
 
|-
 
|10:57
 
|10:57
−
|Book when the IRCTC websie is fast.
+
| Book when the IRCTC website is fast-
  
 
|-
 
|-
−
|11.01
+
|11:01
−
|Typically mid afternoon or late night may be fast.
+
|Typically, mid afternoon or late night may be fast.
  
 
|-
 
|-
 
|11:06
 
|11:06
 
|Avoid 8 to 10AM if you can.
 
|Avoid 8 to 10AM if you can.
 +
 
|-
 
|-
 
|11:10
 
|11:10
−
|In the next tutorial we will discuss how to manage the tickets booked through IRCTC.
+
|In the next tutorial, we will discuss how to manage the tickets booked through IRCTC.
 +
 
 
|-
 
|-
 
|11:18
 
|11:18
−
|How to view past booking.
+
| How to view past booking.
 +
 
 
|-
 
|-
 
|11:20
 
|11:20
−
|How to check the PNR status.
+
| How to check the PNR status.
 +
 
 
|-
 
|-
 
|11:23
 
|11:23
−
| AndHow to cancel the ticket..
+
| And how to cancel the ticket..
 +
 
 
|-
 
|-
 
|11:25
 
|11:25
−
|I will  now talk about the spoken tutorial project.
+
|I will  now talk about the '''spoken tutorial''' project.
−
|-
+
 
 +
|-
 
|11:28
 
|11:28
−
|Watch the video available at http://spoken-tutorial.org /What\_is\_a\_Spoken\_Tutorial
+
|Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial.
 +
 
 
|-
 
|-
 
|11:35
 
|11:35
−
|It summarizes the Spoken Tutorial project  
+
|It summarizes the Spoken Tutorial project.
 +
 
 
|-
 
|-
 
|11:38
 
|11:38
−
|If you do not have good bandwidth, you can download and watch it  
+
|If you do not have good bandwidth, you can download and watch it.
  
 
|-
 
|-
 
|11:43
 
|11:43
−
|The Spoken Tutorial Project Team
+
|The '''Spoken Tutorial''' project team:
 +
 
 
|-
 
|-
 
|11:45
 
|11:45
−
|Conducts workshops using spoken tutorials  
+
|Conducts workshops using spoken tutorials.
 +
 
 
|-
 
|-
 
|11:48
 
|11:48
−
|Gives certificates to those who pass an online test  
+
|Gives certificates to those who pass an online test.
 +
 
 
|-
 
|-
 
|11:51
 
|11:51
Line 421: Line 504:
 
|-
 
|-
 
|11:54
 
|11:54
−
|Spoken Tutorial Project is a part of the Talk to a Teacher project  
+
|'''Spoken Tutorial''' Project is a part of the "Talk to a Teacher" project.
 +
 
 
|-
 
|-
−
|11.58
+
|11:58
−
|It is supported by the National Mission on Education through ICT, MHRD, Government of India  
+
|It is supported by the National Mission on Education through ICT, MHRD, Government of India.
 +
 
 
|-
 
|-
 
|12:03
 
|12:03
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|-
 
|-
 
|12:12
 
|12:12
−
|We have come  to the end of this tutorial
+
|We have come  to the end of this tutorial.
 +
 
 
|-
 
|-
 
|12:15
 
|12:15
−
| Thanks for joining. This is kannan moudgalya signing off . Goodbye
+
| Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye.

Latest revision as of 15:51, 24 March 2017

Time Narration
00:01 Welcome to this spoken tutorial on Online Train booking.
00:05 My name is Kannan Moudgalya.
00:08 In this tutorial, we will learn: How to choose a ticket at irctc.
00:13 To select the sector to travel.
00:16 To select the train and the class of travel.
00:19 To enter user information and to decide e-ticket or i-ticket.
00:24 I will also demonstrate the first time use of a debit card and how to use this to purchase the ticket online.
00:32 What is needed to buy a ticket? Any one of the following for payment-
00:36 The bank account with an ATM card.
00:39 The bank account with online transaction capability.
00:43 The credit card. And of course the computer with internet connection.
00:48 The method I will choose is the following -
00:50 I have an ICICI ATM card.
00:53 It is also a visa debit card .
00:56 So, let us buy a ticket now.
00:59 The Username, I will type kannan underscore Mou, Password... I will login here.
01:12 Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". SURA , let me type 4 characters and wait for it.
01:26 So, actually I want to go to Surat.
01:28 Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat.
01:35 In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is.
01:47 Date.. let me choose 23rd December . Let me choose the remaining as they are e-ticket and General.
01:55 I will talk about e-ticket or i-ticket - what are the option,
01:59 What are the differences, I will explain later.
02:02 Let me find the trains, Train name... slide to the right and see that
02:08 I have got lots of trains. Let me make the font slightly smaller
02:11 so that we can see all of them.
02:15 Suppose I want to go by this train number '12935'.
02:19 So, let me check if I have tickets available under second sitting... two 'S'.
02:24 Let me scroll down a little bit. It immediately says that it is wait listed.
02:29 It doesn't matter even if it is wait listed. I want to book it.
02:34 So, let me click this; I get the message The 'From' station that I have selected does not exist on the route choose one of these.....
02:44 So, let's suppose that I want to choose Bandra Terminus, let me go and book it.
02:57 Ok, let me type, my name "Kannan Moudgalya", Age-53, Male, Berth preference – suppose I choose Window seat.
03:12 So, it gives us button Senior Citizen and I get the message that "passenger's age should be 60 years or more". I say OK.
03:22 And if I am female senior citizen, then it says that "passenger's age should be 58 years or more".
03:31 So, for female it is 58 and for men it is 60 to be considered as senior citizen.
03:39 For a senor citizen, their are discounts. .
03:41 So, let me go back to Male, Window Seat.
03:45 Let me not worry about all this; I just have to enter this imageE37745A.
03:58 Let me press Go .
04:03 It gives the details, ok and says the total amount is 99.
04:11 Now I have to make payment. Let me click this.
04:20 I can have any of these cards.
04:22 I can have Credit card, I can use the Net Banking facilities, I can use Debit Card ,cash card and so on.
04:29 In order to make it accessible to most people , I am going to demonstrate the use of debit card .
04:38 I need to choose one of these, unfortunately the card that I have namely ICICI bank card is not here.
04:46 But it says that for any other card not listed here, if it happens to be visa or master debit card, click here.
04:55 So, let me click here and I get the message that the following banks visa / master debit cards can be used to make online transaction as on date.
05:09 So, ICICI bank is listed. So, let me close this , so let me choose one of these.
05:16 I will choose this visa master. So, Card Type is Visa.
05:23 I am not going to show the number of the ATM card that I have.
05:27 You have to enter the 16 digit number that comes on your debit card and then Credit Card Expiry date and then CVV Number
05:39 which is the three digit number, last three digits, at the back of your card.
05:44 Next is your signature. After entering this information, I have to press the Buy button.
05:52 Let me do that now. I get the following message from ICICI bank.
05:57 I need to enter the validity date , Date Of Birth and then my ATM pin number
06:04 to register this card for online transaction.
06:09 Let me make it bigger so that you can see what this is.
06:14 I will enter all this but I want to show you.
06:21 The moment I do that I get the message given here.
06:26 I am entering a 6 digit number now, I have to choose it properly. It should be easy for me to remember and not so easy for others.
06:36 I have to type it twice. This is to ensure that I created the password correctly. This will prevent typing mistakes.
06:45 Remember, you have to create this password only once.
06:48 From now on, you will use this password with your debit card. To confirm it, let me submit .
07:00 I get the message Congratulations! The ticket has been booked....
07:06 Note that all the information about the ticket are also given including the PNR number
07:13 which we will have to follow up to see whether our wait listed ticket gets confirmed, before we begin the journey.
07:21 We are now looking at the automated email sent by IRCTC. The ticket details are here.
07:29 You can take a print out if you wish, let us go back to the slides.
07:36 I have come back to the slide, what to do next?
07:39 You can take a print out of the ticket .
07:42 Wait listed ticket has to get confirmed before you travel.
07:47 The print out taken while wait listed is good enough.
07:51 You don't have to print it again.
07:53 If the ticket is already confirmed their are no difficulties.
07:58 How general is the procedure that I have shown in this tutorial?
08:03 There could be minor variations in different ATM cards.
08:07 The method is similar for credit cards; online bank transaction is similar.
08:14 But the overall procedure is identical in all the methods-
08:20 To enter card or account information
08:23 To enter the password some need a temporary code sent to your mobile phone.
08:31 The next question is: should one buy e-ticket or i-ticket?
08:36 First we will begin with e-ticket. One can buy this in the last minute also.
08:41 One needs a printer or a smart phone. However, don't worry about losing it.
08:48 If you lose it, we can always take another print out.
08:51 You need identity proof at the time of travel, however.
08:55 In case of i-Ticket, it will be sent by a courier. Of course, you have to pay for this- about Rs-50.
09:03 You should have 2-3 days for postal delivery.
09:07 The delivery is not available for all towns and villages.
09:11 The cancellation can be done at ticket counters only.
09:15 Of course, you don't need an identity proof if you travel with an i-ticket.
09:21 What is an identity proof ? Any government issued card with photo. It could be:
09:26 PAN card Election card
09:28 Driving licenseor a Passport. It could be any of these.
09:33 I have now opened a website that explains it. One of these with your photograph has to be carried.
09:41 Let us go back to the slides.
09:43 There are concessional rates available.
09:46 A useful site is given here. Let us visit this site now.
09:55 I have returned to the slides. Senior citizens get about 40% discount.
10:01 Who is a senior citizen? Men- it is 60 years and above, for women it is 58 years and above.
10:09 One needs the proof at travel time for any concession.
10:15 What to carry during travel? If you book an e-ticket, any one proof of your ticket- an e-copy in your smart phone or a print out of the ticket and an identity card .
10:29 Or take the i-ticket.
10:32 In case of i-Ticket, as mentioned earlier, no identity proof is required.
10:37 I have the following useful tips for you.
10:40 Please book in advance.
10:42 Book even if the chance of travel is small.
10:46 You can always cancel the tickets; you will lose some money if you cancel.
10:51 However, this may be better than not having a ticket at all.
10:55 You cannot buy a ticket in the last minute.
10:57 Book when the IRCTC website is fast-
11:01 Typically, mid afternoon or late night may be fast.
11:06 Avoid 8 to 10AM if you can.
11:10 In the next tutorial, we will discuss how to manage the tickets booked through IRCTC.
11:18 How to view past booking.
11:20 How to check the PNR status.
11:23 And how to cancel the ticket..
11:25 I will now talk about the spoken tutorial project.
11:28 Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial.
11:35 It summarizes the Spoken Tutorial project.
11:38 If you do not have good bandwidth, you can download and watch it.
11:43 The Spoken Tutorial project team:
11:45 Conducts workshops using spoken tutorials.
11:48 Gives certificates to those who pass an online test.
11:51 For more details, please contact us.
11:54 Spoken Tutorial Project is a part of the "Talk to a Teacher" project.
11:58 It is supported by the National Mission on Education through ICT, MHRD, Government of India.
12:03 More information on this Mission is available at: http://spoken-tutorial.org/NMEICT-Intro
12:12 We have come to the end of this tutorial.
12:15 Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye.

Contributors and Content Editors

Dr.T.Vasudevan, Gaurav, Krupali, PoojaMoolya, Pratik kamble, Sandhya.np14, Sneha

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