Difference between revisions of "Digital-Divide/D0/How-to-buy-the-train-ticket/English-timed"
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| − | | And if I am '''female senior citizen''', then it says that "passenger's age should be 58 years | + | | And if I am '''female senior citizen''', then it says that "passenger's age should be 58 years or more". |
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Revision as of 18:20, 4 May 2016
| Time | Narration |
| 00:01 | Welcome to this spoken tutorial on Online Train booking. |
| 00:05 | My name is Kannan Moudgalya. |
| 00:08 | In this tutorial, we will learn:
How to choose a ticket at irctc. |
| 00:13 | * To select the sector to travel. |
| 00:16 | * To select the train and the class of travel. |
| 00:19 | * To enter user information and to decide e-ticket or i-ticket. |
| 00:24 | I will also demonstrate the first time use of a debit card and how to use this to purchase the ticket online. |
| 00:32 | What is needed to buy a ticket? Any one of the following for payment- |
| 00:36 | * The bank account with an ATM card. |
| 00:39 | * The bank account with online transaction capability. |
| 00:43 | * The credit card. |
| 00:44 | And of course the computer with internet connection. |
| 00:48 | The method I will choose is the following - |
| 00:50 | I have an ICICI ATM card. |
| 00:53 | It is also a visa debit card . |
| 00:56 | So, let us buy a ticket now. |
| 00:59 | The Username, I will type kannan underscore Mou, Password... I will login here. |
| 01:12 | Suppose, I want to go from Mumbai. So, the moment I type 4 characters, it suggests. So, I want to choose "Mumbai Central". SURA , let me type 4 characters and wait for it. |
| 01:26 | So, actually I want to go to Surat. |
| 01:28 | Notice the station codes, 'BCT' is for Bombay Central and 'ST' is for Surat. |
| 01:35 | In the future, I can type BCT and ST directly, for e.g we delete this and type BCT; leave this as it is. |
| 01:47 | Date.. let me choose 23rd December . Let me choose the remaining as they are e-ticket and General. |
| 01:55 | I will talk about e-ticket or i-ticket - what are the option, |
| 01:59 | What are the differences, I will explain later. |
| 02:02 | Let me find the trains, Train name... slide to the right and see that |
| 02:08 | I have got lots of trains. Let me make the font slightly smaller |
| 02:11 | so that we can see all of them. |
| 02:15 | Suppose I want to go by this train number '12935'. |
| 02:19 | So, let me check if I have tickets available under second sitting... two 'S'. |
| 02:24 | Let me scroll down a little bit. It immediately says that it is wait listed. |
| 02:29 | It doesn't matter even if it is wait listed. I want to book it. |
| 02:34 | So, let me click this; I get the message The 'From' station that I have selected does not exist on the route choose one of these..... |
| 02:44 | So, let's suppose that I want to choose Bandra Terminus, let me go and book it. |
| 02:57 | Ok, let me type, my name "Kannan Moudgalya", Age-53, Male, Berth preference – suppose I choose Window seat. |
| 03:12 | So, it gives us button Senior Citizen and I get the message that "passenger's age should be 60 years or more". I say OK. |
| 03:22 | And if I am female senior citizen, then it says that "passenger's age should be 58 years or more". |
| 03:31 | So, for female it is 58 and for men it is 60 to be considered as senior citizen. |
| 03:39 | For a senor citizen, their are discounts. . |
| 03:41 | So, let me go back to Male, Window Seat. |
| 03;45 | Let me not worry about all this; I just have to enter this imageE37745A. |
| 03:58 | Let me press Go . |
| 04:03 | It gives the details, ok and says the total amount is 99. |
| 04:11 | Now I have to make payment. Let me click this. |
| 04:20 | I can have any of these cards. |
| 04:22 | I can have Credit card, I can use the Net Banking facilities, I can use Debit Card ,cash card and so on. |
| 04:29 | In order to make it accessible to most people , I am going to demonstrate the use of debit card . |
| 04:38 | I need to choose one of these, unfortunately the card that I have namely ICICI bank card is not here. |
| 04:46 | But it says that for any other card not listed here, if it happens to be visa or master debit card, click here. |
| 04:55 | So, let me click here and I get the message that the following banks visa / master debit cards can be used to make online transaction as on date. |
| 05:09 | So, ICICI bank is listed. So, let me close this , so let me choose one of these. |
| 05:16 | I will choose this visa master. So, Card Type is Visa. |
| 05:23 | I am not going to show the number of the ATM card that I have. |
| 05:27 | You have to enter the 16 digit number that comes on your debit card and then Credit Card Expiry date and then CVV Number |
| 05:39 | which is the three digit number, last three digits, at the back of your card. |
| 05:44 | Next is your signature. After entering this information, I have to press the Buy button. |
| 05:52 | Let me do that now. I get the following message from ICICI bank. |
| 05:57 | I need to enter the validity date , Date Of Birth and then my ATM pin number |
| 06:04 | to register this card for online transaction. |
| 06:09 | Let me make it bigger so that you can see what this is. |
| 06:14 | I will enter all this but I want to show you. |
| 06:21 | The moment I do that I get the message given here. |
| 06:26 | I am entering a 6 digit number now, I have to choose it properly. It should be easy for me to remember and not so easy for others. |
| 06:36 | I have to type it twice. This is to ensure that I created the password correctly. This will prevent typing mistakes. |
| 06:45 | Remember, you have to create this password only once. |
| 06:48 | From now on, you will use this password with your debit card. To confirm it, let me submit . |
| 07:00 | I get the message Congratulations! The ticket has been booked.... |
| 07:06 | Note that all the information about the ticket are also given including the PNR number |
| 07:13 | which we will have to follow up to see whether our wait listed ticket gets confirmed, before we begin the journey. |
| 07:21 | We are now looking at the automated email sent by IRCTC. The ticket details are here. |
| 07:29 | You can take a print out if you wish, let us go back to the slides. |
| 07:36 | I have come back to the slide, what to do next? |
| 07:39 | You can take a print out of the ticket . |
| 07:42 | Wait listed ticket has to get confirmed before you travel. |
| 07:47 | The print out taken while wait listed is good enough. |
| 07:51 | You don't have to print it again. |
| 07:53 | If the ticket is already confirmed their are no difficulties. |
| 07:58 | How general is the procedure that I have shown in this tutorial? |
| 08:03 | There could be minor variations in different ATM cards. |
| 08:07 | The method is similar for credit cards; online bank transaction is similar. |
| 08:14 | But the overall procedure is identical in all the methods- |
| 08:20 | * To enter card or account information |
| 08:23 | * To enter the password
|
| 08:31 | The next question is: should one buy e-ticket or i-ticket? |
| 08:36 | First we will begin with e-ticket. One can buy this in the last minute also. |
| 08:41 | One needs a printer or a smart phone. However, don't worry about losing it. |
| 08:48 | If you lose it, we can always take another print out. |
| 08:51 | You need identity proof at the time of travel, however. |
| 08:55 | In case of i-Ticket, it will be sent by a courier. Of course, you have to pay for this- about Rs-50. |
| 09:03 | You should have 2-3 days for postal delivery. |
| 09:07 | The delivery is not available for all towns and villages. |
| 09:11 | The cancellation can be done at ticket counters only. |
| 09:15 | Of course, you don't need an identity proof if you travel with an i-ticket. |
| 09:21 | What is an identity proof ? |
| 09:22 | Any government issued card with photo. It could be: |
| 09:26 | * PAN card |
| 09:27 | * Election card |
| 09:28 | * Driving licenseor a |
| 09:29 | * Passport. It could be any of these. |
| 09:33 | I have now opened a website that explains it. One of these with your photograph has to be carried. |
| 09:41 | Let us go back to the slides. |
| 09:43 | There are concessional rates available. |
| 09:46 | The list inside is given here. Let us visit this site now. |
| 09:55 | I have returned to the slides. Senior citizens get about 40% discount. |
| 10:01 | Who is a senior citizen? Men- it is 60 years and above, for women it is 58 years and above. |
| 10:09 | One needs the proof at travel time for any concession. |
| 10:15 | What to carry during travel? If you book an e-ticket, any one proof of your ticket- an e-copy in your smart phone or a print out of the ticket and an identity card . |
| 10:29 | Or take the i-ticket. |
| 10:32 | In case of i-Ticket, as mentioned earlier, no identity proof is required. |
| 10:37 | I have the following useful tips for you . |
| 10:40 | Please book in advance: |
| 10:42 | * Book even if the chance of travel is small. |
| 10:46 | You can always cancel the tickets; you will lose some money if you cancel. However, |
| 10:51 | this may be better than not having a ticket at all. |
| 10:55 | * You cannot buy a ticket in the last minute. |
| 10:57 | Book when the IRCTC website is fast- |
| 11:01 | Typically mid afternoon or late night may be fast. |
| 11:06 | Avoid 8 to 10AM if you can. |
| 11:10 | In the next tutorial, we will discuss how to manage the tickets booked through IRCTC. |
| 11:18 | * How to view past booking. |
| 11:20 | * How to check the PNR status. |
| 11:23 | * And how to cancel the ticket.. |
| 11:25 | I will now talk about the spoken tutorial project. |
| 11:28 | Watch the video available at http://spoken-tutorial.org /What_is_a_Spoken_Tutorial. |
| 11:35 | It summarizes the Spoken Tutorial project. |
| 11:38 | If you do not have good bandwidth, you can download and watch it. |
| 11:43 | The Spoken Tutorial project team: |
| 11:45 | Conducts workshops using spoken tutorials. |
| 11:48 | Gives certificates to those who pass an online test. |
| 11:51 | For more details, please contact us. |
| 11:54 | Spoken Tutorial Project is a part of the "Talk to a Teacher" project. |
| 11:58 | It is supported by the National Mission on Education through ICT, MHRD, Government of India. |
| 12:03 | More information on this Mission is available at: http://spoken-tutorial.org/NMEICT-Intro |
| 12:12 | We have come to the end of this tutorial. |
| 12:15 | Thanks for joining. This is Kannan Moudgalya, signing off. Goodbye. |
Contributors and Content Editors
Dr.T.Vasudevan, Gaurav, Krupali, PoojaMoolya, Pratik kamble, Sandhya.np14, Sneha
