Developing-Empathy/C2/Judgment-and-Feedback/English
Tutorial Name: Judgment and Feedback
Keywords: judgment, feedback, communication, interpretation, beliefs, emotions, self-awareness, video tutorial.
Pre-requisite Tutorial: Reality and Interpretation
| Visual Cue | Narration |
| Title slide:
Understanding Judgment and Feedback |
Welcome to this spoken tutorial on Judgment and Feedback |
| Learning Objectives | In this tutorial, you will learn:
• The difference between judgment and feedback. • How judgment interferes with communication. • How feedback works in daily life. • How words impact our relationships. |
| Flow chart — Reality → Interpretation → Beliefs
Show thermometer, clock, or test — measurable examples |
In an earlier tutorial, we learnt about what reality is.
Reality is what can be measured, checked, or tested. |
| Show person thinking about an event | Interpretation is how we experience reality. |
| Show contact lenses labeled “Beliefs” | Beliefs are like contact lenses through which we see the world. |
| Transition to office setting — two colleagues: Meera and Ravi | Now, let’s understand what feedback and judgment mean.
Let me share a story with you. |
| Show Meera and Ravi working on a project | Meet Meera and Ravi.
They are working together on their college project. |
| Show Ravi’s calendar with a red “Late” mark | Ravi submits his part of the project late. |
| Visual: Late Submission → Delayed Presentation → Lost Marks | This delay causes their project submission to be late.
As a result, they lose marks in their presentation. |
| Show Meera upset, frowning | Meera is very upset and angry. |
| Text bubble: “You are very irresponsible, Ravi!” | She says, “You are very irresponsible, Ravi.
I shouldn’t have teamed up with you.” |
| Narrator pause | Let’s pause here and reflect on what just happened. |
| Reality: Ravi submitted late. | The reality is simple.
Ravi submitted his work late. |
| Interpretation | Meera’s interpretation is that Ravi is irresponsible. |
| Belief | Her belief may be that responsible people always submit their work on time. |
| Interpretation stated as fact = Judgment | She stated her interpretation as if it were a fact.
That is how a judgment is formed.
|
| Text: “You are irresponsible.” | “You are irresponsible” sounds like the truth, but it’s Meera’s interpretation.
The statement is a judgment. |
| Ravi’s face turning defensive or sad | How do you think Ravi might feel hearing that?
Hurt? Defensive? Angry? |
| Judgment closes communication. | Judgments often stop good communication and create distance. |
| Replay same situation | Let’s see what happens if Meera speaks in a different way.. |
| Meera taking a deep breath | This time, she pauses before replying. |
| Text bubble: “I’m upset you didn’t submit on time.” | She says, “I’m upset you didn’t submit your work on time.” |
| Text bubble: “I felt it was irresponsible of you.” | “I felt it was irresponsible of you to do that.” |
| Interpretation shared as interpretation = Feedback | When we share how we felt, it becomes feedback. |
| Judgment vs Feedback comparison | Let’s compare both ways she spoke. |
| Left: “You are irresponsible.” | Her judgment, ‘You are irresponsible,’ states her interpretation as truth. |
| Right: “I felt it was irresponsible of you.” | Her feedback, ‘I felt it was irresponsible of you’ shares how she felt. |
| Ravi listening calmly | When Meera gives feedback, Ravi can listen without feeling threatened.
He will not feel like he is being blamed.
|
| Feedback keeps dialogue open. | Feedback helps continue the conversation and builds trust. |
| Vocabulary | Now let’s look at the words we can use to share feedback.
We will also see the words we need to avoid in order to be judgmental. |
| Feedback sentence starters | Feedback starts with phrases like “I notice,” “I observe,” “I conclude,” “I think,” “I feel,” “I experience,” and “the impact on me is.” |
| Judgment sentence pattern | Judgment starts with the word ‘You’. |
| Summary Slide | Let's summarize:
– Judgment states opinion as truth. – Feedback is sharing your feelings with respect. – Feedback increases trust and understanding. – Using the word “I” keeps the conversation going. Now that you understand the difference, let's do an assignment. |
| Assignment | Think of a time when you judged someone.
For example, you may have said, “You are careless”. Rewrite that sentence as feedback using what you learnt today. |
| Rewrite as feedback | Hint:
Here is a tip for you to do the assignment. Please check if this is okPlease simplify. It is not clear what's the 'event' and what's the 'outcome'. First, think about the outcome of an incident. Then, about Please clarify that we are talking about the learner's emotions. Not the other person's emotionsthe emotions you felt because of the outcomePlease simplify. Combine both the answers for your feedback. |
| Closing slide | This Spoken Tutorial is brought to you by EduPyramids Educational Services Private Limited, SINE IIT Bombay.
Thanks for joining! |
