Digital-Divide/D0/How-to-manage-the-train-ticket/English-timed

Time	Narration
00:01	Welcome to this spoken tutorial on Managing train tickets bought at IRCTC.
00:07	My name is Kannan Moudgalya.
00:09	In this tutorial, we will learn how to manage the earlier transactions of "irctc".
00:16	We will see: * How to check the status of tickets
00:22	* How to print a ticket
00:25	* How to cancel a ticket
00:27	* How to see the history of cancellation and * an automated Email of refund.
00:35	There are private websites for train ticket booking.
00:39	We will see the few popular websites.
00:43	We will compare them with IRCTC.
00:48	We will now see the past bookings at IRCTC. Let me login to irctc website.
01:13	Let me scroll down.
01:15	Let me click the transactions link and you have Booked History.
01:21	Let's go to Booked History. It says Enter the password.
01:27	Let me enter the password . Press Go.
01:38	It says what is the PNR Number.
01:44	List of tickets is given here.
01:46	Let me click this and get PNR status. It says that Wait Listed , 162.
01:57	Let me close this. I can take a printout , press this.
02:07	In this, now if I say Print it will go out and print it.
02:12	I have returned to the slides. Let us go to the next slide .
02:17	We will now see how to cancel a ticket.
02:21	Suppose I want to cancel this ticket, what do I do?
02:24	So, let's cancel this ticket.
02:41	okay, So I want to cancel this, let me select this .
02:44	I don't want this ticket.
02:55	It says Select for Cancel. The reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel.
03:07	It is possible to cancel partially. Suppose 2 people travel and you want to cancel the ticket of only one person,
03:15	you check the box of only that person . So let's click this and then Cancel the ticket.
03:22	Now it says Are you sure you want to cancel the e-ticket? I say OK.
03:33	Okay. It says that Cancellation Status Details. It says Cash Deducted 20 rupees.
03:39	Cash paid Rs.89. Actually I paid 10 rupees for the online services.
03:45	Cash deducted 20 rupees.
03:47	I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came originally.
03:57	If you want I can take a printout.
04:01	I can go back to the History. I have returned to the slide.
04:07	Let us go to the next slide.
04:10	I will now explain how to see the history of cancellation.
04:17	Alright. Now what I can do is, I can look at Canceled History.
04:26	So, let me enter my password .
04:31	Press Go.
04:35	It says that The history for the canceled PNR will be available following the day of cancellation. Alright.
04:47	But it seems to show it immediately here. So, all the cancelled tickets will be listed here.
04:54	I have returned to the slides.
04:56	Let us go to the next slide .
04:59	I will now show an Automated Email of refund.
05:07	I have already opened this email .
05:09	It says that Rs.69 will be refunded for the PNR given here.
05:21	I have returned to the slides. Let us go to the next slide.
05:26	There are some useful private websites for train booking.
05:30	We will see them now.
05:38	I have already opened "Clear trip" .
05:41	Let me show you the "make my trip" page.
05:48	Let us see the web page of "Yatra.com" .
05:52	Let us go back to the slides. Let me go to the the next slide.
05:58	We will now compare IRCTC with Private website .
06:03	What are the advantages of irctc ?
06:06	* Not all trains are listed in private websites.
06:10	* Private websites are more expensive- about Rs. 20.
06:16	* Private websites open late in the morning.
06:19	* Only a shorter time interval is available on private websites. When irctc was opening at 8 am, private websites open at 10 am. for e.g.
06:29	We will now see the advantages of private websites:
06:36	* Sometimes private websites are faster than irctc .
06:42	* The private websites help book flights and also buses. As a result,
06:47	all travel information can be maintained in one place.
06:52	* Private websites may also remember previous searches.
06:58	Personally in my case, I use both irctc and private website.
07:05	I want to say a few words on the spoken tutorial project.
07:09	Watch the video available at- http://spoken-tutorial.org/what_is_ spoken_tutorial.
07:17	It summarizes the Spoken Tutorial project.
07:20	If you do not have good bandwidth, you can download and watch it.
07:26	The Spoken Tutorial Project team: conducts workshops using spoken tutorials.
07:31	Gives certificates to those who pass an online test.
07:35	For more details, contact: contact@spoken-tutorial.org
07:40	The Spoken Tutorial Project is a part of the "Talk to a Teacher" project.
07:43	It is supported by the National Mission on Education through ICT, MHRD, Government of India.
07:50	More information on this mission is available at: spoken hyphen tutorial dot org slash NMEICT hyphen Intro.
07:59	We have come to the end of this tutorial . This is Kannan Moudgalya, signing off. Thanks for joining.

Contributors and Content Editors

Gaurav, Krupali, PoojaMoolya, Pratik kamble, Ranjana, Sandhya.np14, Sneha