Digital-Divide/D0/How-to-manage-the-train-ticket/English-timed

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Time Narration
00:01 Welcome to this spoken tutorial on Managing train tickets bought at IRCTC .
00:07 My name is Kannan Moudgalya.
00:09 In this tutorial, we will learn how to manage the earlier transactions of irctc.
00:16 We will see how to check the status of tickets .
00:22 How to print a ticket,
00:25 How to cancel a ticket,
00:27 How to see the history of cancellation and an automated Email of refund.


00:35 There are private website for train ticket booking.
00:39 We will see the few popular websites.
00:43 We will compare them with IRCTC.
00:48 We will now see the pass bookings at IRCTC, let me login to irctc website.
01:13 Let me scroll down.
01:15 Let me click the transaction link and you have booked history.
01:21 Lets go to booked history, it says enter the password.
01:27 Let me enter the password . Press Go.
01:38 It says what is the PNR number.
01:44 List of tickets is given here.
01:46 Let me click this and get PNR status. It says that wait listed , 162.
01:57 If you close this, I can take a printout ,press this.
02:07 In this now if I say print it will go out and print it.
02:12 I have return to the slides. Let us go to the next slide .
02:17 We will now see how to cancel a ticket.
02:21 Suppose I want to cancel this ticket what do I do.
02:24 So lets cancel this ticket
02:41 okay, So I wants to cancel this, let me select this .
02:44 I don't want this ticket.
02:55 It says select for cancel, the reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel.
03:07 It is possible to cancel partially, Suppose 2 people travel and you want to cancel the ticket of any one person.
03:15 You check the box of only that person . So lets click this and then cancel the ticket.
03:22 Now it says Are you sure you want to cancel the E-ticket I say okay.
03:33 Okay it says that cancellation status details. It says cash deducted 20 rupees.
03:39 Cash paid Rs.89. Actually I paid 10 rupees for the online services.
03:45 Cash deducted 20 rupees.
03:47 I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came original
03:57 If you want I can take a print out.
04:01 I can go back to the history I have returned to the slide.
04:07 Let us go to the next slide.
04:10 I will now explain how to see the history of cancellation.
04:17 So again now what I can do is, I can look at cancel the history.
04:26 So let me enter my password .
04:31 Press Go.
04:35 It says that the history for the canceled PNR will be available following day of cancellation, Alright.


04:47 But it seemed to showing immediately. So all the canceled ticket will be listed here.
04:54 I have returned to the slides.
04:56 Let us go to the next slide .
04:59 I will now show an Automated Email of refund.
05:07 I have already opened this email .
05:09 It says that, Rs.69 will be refunded for the PNR given here.
05:21 I have returned to the slides. Let us go to the next slide.
05:26 There are some useful private website for train booking.
05:30 We will see them now.
05:38 I have already opened Clear trip .
05:41 Let me show you the Make my trip page.
05:48 Let us see the web page of Yatra.com.
05:52 Let us go back to the slides. Let me go to the the next slides.
05:58 We will now compare IRCTC with Private website .
06:03 What are the advantages of irctc ?
06:06 Not all trains are listed in private website.
06:10 Private websites are more expensive about Rs. 20.
06:16 Private website open late in the morning,
06:19 Only a shorter time interval is available on Private website than irctc was open in 8 am private website open at 10 am.
06:29 For e.g We will now see the advantages of private websites.
06:36 Sometimes private websites are faster than irctc .
06:42 The private website help book flight and also buses.
06:47 As a result all travel information can be maintained in one place.
06:52 Private website may also remember previous searches.
06:58 Personally in my case I use both irctc and private website .
07:05 I want to say a few words on the spoken tutorial project.
07:09 Watch the video available at http://spoken- tutorial.org/what is spoken tutorial.
07:17 It summarises the Spoken Tutorial project.
07:20 If you do not have good bandwidth, you can download and watch it.
07:26 The Spoken Tutorial Project Team conducts workshops using spoken tutorials.
07:31 Gives certificates to those who pass an online test.


07:35 For more details contact contact@spoken-tutorial.org
07:40 The Spoken Tutorial Project is a part of the Talk to a Teacher project.
07:43 It is supported by the National Mission on Education through ICT, MHRD, Government of India.
07:50 More information on this mission is available at spoken hyphen tutorial dot org slash NMEICT hyphen Intro
07:59 We have came to the end of this tutorial . This is Kannan Moudgalya Signing off.Thank for joining.

Contributors and Content Editors

Gaurav, Krupali, PoojaMoolya, Pratik kamble, Ranjana, Sandhya.np14, Sneha