Difference between revisions of "Digital-Divide/D0/How-to-manage-the-train-ticket/English-timed"

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|00:01
 
|00:01
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|Welcome to this spoken tutorial on ''' Managing train tickets''' bought at '''IRCTC'''.
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|Welcome to this '''spoken tutorial''' on ''' Managing train tickets bought at IRCTC'''.
  
 
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|00:09
 
|00:09
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|In this tutorial, we will learn how to manage the earlier transactions of irctc.  
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|In this tutorial, we will learn how to manage the earlier transactions of '''irctc'''.  
  
 
|-
 
|-
 
|00:16
 
|00:16
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|We will see how to check  the status of tickets .
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|We will see:
 +
* how to check  the status of tickets  
  
 
|-
 
|-
 
|00:22
 
|00:22
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|How to print a ticket,
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|* How to print a ticket  
  
 
|-
 
|-
 
|00:25
 
|00:25
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|How to cancel a ticket,
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|* How to cancel a ticket  
  
 
|-
 
|-
 
|00:27
 
|00:27
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|How to see the history of cancellation and an automated Email of refund.
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|* How to see the history of cancellation and  
 +
* an automated Email of refund.
  
 
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|-
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|00:48
 
|00:48
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|We will now see the past bookings at '''IRCTC''', let me login to irctc website.
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|We will now see the past bookings at '''IRCTC'''. Let me login to '''irctc website'''.
  
 
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|-
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|01:15
 
|01:15
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|Let me click the transaction '''link''' and you have booked history.
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|Let me click the transactions '''link''' and you have booked history.
  
 
|-
 
|-
 
|01:21
 
|01:21
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|Let's go to booked history, it says '''enter the password'''.  
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|Let's go to '''Booked History'''. It says '''Enter the password'''.  
  
 
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|-
 
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|01:38
 
|01:38
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|It says what is the PNR number.  
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|It says what is the '''PNR Number'''.  
  
 
|-
 
|-
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|-
 
|-
 
|01:46
 
|01:46
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| Let me click this and get PNR status. It says that '''wait listed , 162'''.
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| Let me click this and get '''PNR status'''. It says that '''Wait Listed , 162'''.
 
|-
 
|-
 
|01:57
 
|01:57
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|Let me close this. I can take a printout , press this.
+
|Let me close this. I can take a '''printout''' , press this.
  
 
|-
 
|-
 
|02:07
 
|02:07
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|In this, now if I say print it will go out and print it.  
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|In this, now if I say '''Print''' it will go out and print it.  
  
 
|-
 
|-
 
|02:12
 
|02:12
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|I have return to the slides. Let us go to the next slide .
+
|I have returned to the slides. Let us go to the next slide .
  
 
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|02:55
 
|02:55
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|It says '''select for cancel''', the reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel.
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|It says '''Select for Cancel'''. The reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel.
  
 
|-
 
|-
 
|03:07
 
|03:07
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|It is possible to cancel partially. Suppose 2 people travel and you want to cancel the ticket of any one person.
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|It is possible to cancel partially. Suppose 2 people travel and you want to cancel the ticket of only one person,
  
 
|-
 
|-
 
|03:15
 
|03:15
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|You check the box of only that person . So let's click this and then cancel the ticket.
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|you check the box of only that person . So let's click this and then Cancel the ticket.
  
 
|-
 
|-
 
|03:22
 
|03:22
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|Now it says''' Are you sure you want to cancel the e-ticket''' I say '''OK'''.
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|Now it says''' Are you sure you want to cancel the e-ticket'''? I say '''OK'''.
  
 
|-
 
|-
 
|03:33
 
|03:33
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|Okay it says  that cancellation status details. It says cash deducted 20 rupees.
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|Okay. It says  that '''Cancellation Status Details'''. It says '''Cash Deducted 20 rupees'''.
  
 
|-
 
|-
 
|03:39
 
|03:39
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|Cash paid Rs.89. Actually I paid 10 rupees for the online services.  
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|'''Cash paid Rs.89'''. Actually I paid 10 rupees for the '''online''' services.  
  
 
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|03:47
 
|03:47
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| I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came original.
+
| I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came originally.
 
|-
 
|-
 
|03:57
 
|03:57
−
|If you want I can take a print out.  
+
|If you want I can take a '''printout'''.  
  
 
|-
 
|-
 
|04:01
 
|04:01
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|I can go back to the history I have returned to  the slide.
+
|I can go back to the '''History'''. I have returned to  the slide.
  
 
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|-
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|-
 
|-
 
|04:17
 
|04:17
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| So, again now what I can do is, I can look at cancel the '''history'''.
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| Alright. Now what I can do is, I can look at '''Canceled  History'''.
 
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|04:26
 
|04:26
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|04:35
 
|04:35
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|It says that the history for the canceled PNR will be available following the day of cancellation.  Alright.
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|It says that '''The history for the canceled PNR will be available following the day of cancellation'''.  Alright.
  
  
 
|-
 
|-
 
|04:47
 
|04:47
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|But it seemed to be showing immediately. So, all the cancelled tickets will be listed here.
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|But it seems to show it immediately here. So, all the cancelled tickets will be listed here.
 
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|04:54
 
|04:54
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|05:41
 
|05:41
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| Let me show you the''' "Make my trip" ''' page.  
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| Let me show you the''' "make my trip" ''' '''page'''.  
  
 
|-
 
|-
 
|05:48
 
|05:48
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|Let us see the web page of ''' "Yatra.com" '''.
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|Let us see the '''web page''' of ''' "Yatra.com" '''.
  
 
|-
 
|-
 
|05:52
 
|05:52
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|Let us go back to the slides. Let me go to the the next slides.  
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|Let us go back to the slides. Let me go to the the next slide.  
 
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|05:58
 
|05:58
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| Not all trains are listed in private website.  
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|* Not all trains are listed in private websites.  
  
 
|-
 
|-
 
|06:10
 
|06:10
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|Private websites are more expensive, about Rs. 20.
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|* Private websites are more expensive- about Rs. 20.
 
|-
 
|-
 
|06:16
 
|06:16
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| Private website opens late in the morning,
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|* Private websites open late in the morning.
  
 
|-
 
|-
 
|06:19
 
|06:19
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|Only a shorter time interval is available on private  website than irctc was open in 8 am private  website open at 10 am.
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|* Only a shorter time interval is available on private  websites. When '''irctc'''  was opening at 8 am, private  websites open at 10 am. for e.g.
  
 
|-
 
|-
 
|06:29
 
|06:29
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|For e.g We will now see the advantages of private websites.
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| We will now see the advantages of private websites:
 
|-
 
|-
 
|06:36
 
|06:36
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| Sometimes private websites are faster than '''irctc''' .  
+
|* Sometimes private websites are faster than '''irctc''' .  
  
 
|-
 
|-
 
|06:42
 
|06:42
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|The private website helps  book flight and also buses.
+
|* The private websites help book flights and also buses. As a result,
  
 
|-
 
|-
 
|06:47
 
|06:47
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| As a result all travel information can be maintained in one place.
+
|* all travel information can be maintained in one place.
 
|-
 
|-
 
|06:52
 
|06:52
−
| Private website may also remember previous searches.
+
|* Private websites may also remember previous searches.
 
|-
 
|-
 
|06:58
 
|06:58

Revision as of 18:14, 22 June 2015

Time Narration
00:01 Welcome to this spoken tutorial on Managing train tickets bought at IRCTC.
00:07 My name is Kannan Moudgalya.
00:09 In this tutorial, we will learn how to manage the earlier transactions of irctc.
00:16 We will see:
  • how to check the status of tickets
00:22 * How to print a ticket
00:25 * How to cancel a ticket
00:27 * How to see the history of cancellation and
  • an automated Email of refund.
00:35 There are private websites for train ticket booking.
00:39 We will see the few popular websites.
00:43 We will compare them with IRCTC.
00:48 We will now see the past bookings at IRCTC. Let me login to irctc website.
01:13 Let me scroll down.
01:15 Let me click the transactions link and you have booked history.
01:21 Let's go to Booked History. It says Enter the password.
01:27 Let me enter the password . Press Go.
01:38 It says what is the PNR Number.
01:44 List of tickets is given here.
01:46 Let me click this and get PNR status. It says that Wait Listed , 162.
01:57 Let me close this. I can take a printout , press this.
02:07 In this, now if I say Print it will go out and print it.
02:12 I have returned to the slides. Let us go to the next slide .
02:17 We will now see how to cancel a ticket.
02:21 Suppose I want to cancel this ticket, what do I do?
02:24 So let's cancel this ticket.
02:41 okay, So I want to cancel this, let me select this .
02:44 I don't want this ticket.
02:55 It says Select for Cancel. The reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel.
03:07 It is possible to cancel partially. Suppose 2 people travel and you want to cancel the ticket of only one person,
03:15 you check the box of only that person . So let's click this and then Cancel the ticket.
03:22 Now it says Are you sure you want to cancel the e-ticket? I say OK.
03:33 Okay. It says that Cancellation Status Details. It says Cash Deducted 20 rupees.
03:39 Cash paid Rs.89. Actually I paid 10 rupees for the online services.
03:45 Cash deducted 20 rupees.
03:47 I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came originally.
03:57 If you want I can take a printout.
04:01 I can go back to the History. I have returned to the slide.
04:07 Let us go to the next slide.
04:10 I will now explain how to see the history of cancellation.
04:17 Alright. Now what I can do is, I can look at Canceled History.
04:26 So, let me enter my password .
04:31 Press Go.
04:35 It says that The history for the canceled PNR will be available following the day of cancellation. Alright.


04:47 But it seems to show it immediately here. So, all the cancelled tickets will be listed here.
04:54 I have returned to the slides.
04:56 Let us go to the next slide .
04:59 I will now show an Automated Email of refund.
05:07 I have already opened this email .
05:09 It says that Rs.69 will be refunded for the PNR given here.
05:21 I have returned to the slides. Let us go to the next slide.
05:26 There are some useful private websites for train booking.
05:30 We will see them now.
05:38 I have already opened "Clear trip" .
05:41 Let me show you the "make my trip" page.
05:48 Let us see the web page of "Yatra.com" .
05:52 Let us go back to the slides. Let me go to the the next slide.
05:58 We will now compare IRCTC with Private website .
06:03 What are the advantages of irctc ?
06:06 * Not all trains are listed in private websites.
06:10 * Private websites are more expensive- about Rs. 20.
06:16 * Private websites open late in the morning.
06:19 * Only a shorter time interval is available on private websites. When irctc was opening at 8 am, private websites open at 10 am. for e.g.
06:29 We will now see the advantages of private websites:
06:36 * Sometimes private websites are faster than irctc .
06:42 * The private websites help book flights and also buses. As a result,
06:47 * all travel information can be maintained in one place.
06:52 * Private websites may also remember previous searches.
06:58 Personally in my case, I use both irctc and private website.
07:05 I want to say a few words on the spoken tutorial project.
07:09 Watch the video available at- http://spoken-tutorial.org/what_is_ spoken_tutorial.
07:17 It summarizes the Spoken Tutorial project.
07:20 If you do not have good bandwidth, you can download and watch it.
07:26 The Spoken Tutorial Project team: conducts workshops using spoken tutorials.
07:31 Gives certificates to those who pass an online test.


07:35 For more details, contact: contact@spoken-tutorial.org
07:40 The Spoken Tutorial Project is a part of the "Talk to a Teacher" project.
07:43 It is supported by the National Mission on Education through ICT, MHRD, Government of India.
07:50 More information on this mission is available at: spoken hyphen tutorial dot org slash NMEICT hyphen Intro.
07:59 We have came to the end of this tutorial . This is Kannan Moudgalya, signing off. Thanks for joining.

Contributors and Content Editors

Gaurav, Krupali, PoojaMoolya, Pratik kamble, Ranjana, Sandhya.np14, Sneha

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