Difference between revisions of "Digital-Divide/D0/How-to-manage-the-train-ticket/English-timed"
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|| '''Time''' | || '''Time''' | ||
|| '''Narration''' | || '''Narration''' | ||
+ | |||
|- | |- | ||
|00:01 | |00:01 | ||
− | |Welcome to this spoken tutorial on '' Managing train tickets bought at IRCTC ''. | + | |Welcome to this '''spoken tutorial''' on ''' Managing train tickets bought at IRCTC'''. |
|- | |- | ||
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|- | |- | ||
|00:09 | |00:09 | ||
− | |In this tutorial, we will learn how to manage the earlier transactions of irctc. | + | |In this tutorial, we will learn how to manage the earlier transactions of '''irctc'''. |
|- | |- | ||
|00:16 | |00:16 | ||
− | |We will see | + | |We will see: How to check the status of tickets |
|- | |- | ||
|00:22 | |00:22 | ||
− | |How to print a ticket | + | | How to print a ticket |
|- | |- | ||
|00:25 | |00:25 | ||
− | |How to cancel a ticket | + | | How to cancel a ticket |
|- | |- | ||
|00:27 | |00:27 | ||
− | |How to see the history of cancellation and an automated Email of refund. | + | | How to see the history of cancellation and an automated Email of refund. |
|- | |- | ||
|00:35 | |00:35 | ||
− | |There are private | + | |There are private websites for train ticket booking. |
|- | |- | ||
Line 44: | Line 45: | ||
|- | |- | ||
|00:48 | |00:48 | ||
− | |We will now see the | + | |We will now see the past bookings at '''IRCTC'''. Let me login to '''irctc website'''. |
|- | |- | ||
Line 52: | Line 53: | ||
|- | |- | ||
|01:15 | |01:15 | ||
− | |Let me click the | + | |Let me click the transactions '''link''' and you have '''Booked History'''. |
|- | |- | ||
|01:21 | |01:21 | ||
− | | | + | |Let's go to '''Booked History'''. It says '''Enter the password'''. |
|- | |- | ||
|01:27 | |01:27 | ||
− | |Let me enter the password . Press | + | |Let me enter the password . Press ''' Go.''' |
|- | |- | ||
|01:38 | |01:38 | ||
− | |It says what is the PNR | + | |It says what is the '''PNR Number'''. |
|- | |- | ||
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|- | |- | ||
|01:46 | |01:46 | ||
− | | Let me click this and get PNR status. It says that | + | | Let me click this and get '''PNR status'''. It says that '''Wait Listed , 162'''. |
+ | |||
|- | |- | ||
|01:57 | |01:57 | ||
− | |Let me close this | + | |Let me close this. I can take a '''printout''' , press this. |
|- | |- | ||
|02:07 | |02:07 | ||
− | |In this now if I say | + | |In this, now if I say '''Print''' it will go out and print it. |
|- | |- | ||
|02:12 | |02:12 | ||
− | |I have | + | |I have returned to the slides. Let us go to the next slide . |
|- | |- | ||
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|- | |- | ||
|02:21 | |02:21 | ||
− | | Suppose I want to cancel this ticket what do I do | + | | Suppose I want to cancel this ticket, what do I do? |
|- | |- | ||
|02:24 | |02:24 | ||
− | | So | + | | So, let's cancel this ticket. |
|- | |- | ||
|02:41 | |02:41 | ||
− | | okay, So I | + | | okay, So I want to cancel this, let me select this . |
|- | |- | ||
Line 107: | Line 109: | ||
|- | |- | ||
|02:55 | |02:55 | ||
− | |It says ''' | + | |It says '''Select for Cancel'''. The reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel. |
|- | |- | ||
|03:07 | |03:07 | ||
− | |It is possible to cancel partially | + | |It is possible to cancel partially. Suppose 2 people travel and you want to cancel the ticket of only one person, |
|- | |- | ||
|03:15 | |03:15 | ||
− | | | + | |you check the box of only that person . So let's click this and then cancel the ticket. |
|- | |- | ||
|03:22 | |03:22 | ||
− | |Now it says''' Are you sure you want to cancel the | + | |Now it says''' Are you sure you want to cancel the e-ticket'''? I say '''OK'''. |
|- | |- | ||
|03:33 | |03:33 | ||
− | |Okay | + | |Okay. It says that '''Cancellation Status Details'''. It says '''Cash Deducted 20 rupees'''. |
|- | |- | ||
|03:39 | |03:39 | ||
− | |Cash paid Rs.89. Actually I paid 10 rupees for the online services. | + | |'''Cash paid Rs.89'''. Actually I paid 10 rupees for the '''online''' services. |
|- | |- | ||
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|- | |- | ||
|03:47 | |03:47 | ||
− | | I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came | + | | I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came originally. |
+ | |||
|- | |- | ||
|03:57 | |03:57 | ||
− | |If you want I can take a | + | |If you want I can take a '''printout'''. |
|- | |- | ||
|04:01 | |04:01 | ||
− | |I can go back to the | + | |I can go back to the '''History'''. I have returned to the slide. |
|- | |- | ||
Line 154: | Line 157: | ||
|- | |- | ||
|04:17 | |04:17 | ||
− | | | + | | Alright. Now what I can do is, I can look at '''Canceled History'''. |
+ | |||
|- | |- | ||
|04:26 | |04:26 | ||
− | | So let me enter my password . | + | | So, let me enter my password . |
+ | |||
|- | |- | ||
|04:31 | |04:31 | ||
− | | Press '''Go. ''' | + | | Press '''Go.''' |
|- | |- | ||
|04:35 | |04:35 | ||
− | |It says that | + | |It says that '''The history for the canceled PNR will be available following the day of cancellation'''. Alright. |
− | + | ||
|- | |- | ||
|04:47 | |04:47 | ||
− | |But it | + | |But it seems to show it immediately here. So, all the cancelled tickets will be listed here. |
|- | |- | ||
|04:54 | |04:54 | ||
Line 180: | Line 184: | ||
|- | |- | ||
|04:59 | |04:59 | ||
− | | I will now show an ''' Automated Email of refund'''. | + | | I will now show an '''Automated Email of refund'''. |
|- | |- | ||
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|- | |- | ||
|05:09 | |05:09 | ||
− | |It says that | + | |It says that Rs.69 will be refunded for the '''PNR''' given here. |
+ | |||
|- | |- | ||
|05:21 | |05:21 | ||
| I have returned to the slides. Let us go to the next slide. | | I have returned to the slides. Let us go to the next slide. | ||
+ | |||
|- | |- | ||
|05:26 | |05:26 | ||
− | |There are some useful private | + | |There are some useful private websites for train booking. |
+ | |||
|- | |- | ||
|05:30 | |05:30 | ||
Line 201: | Line 208: | ||
|- | |- | ||
|05:38 | |05:38 | ||
− | |I have already opened | + | |I have already opened''' Clear trip '''. |
|- | |- | ||
|05:41 | |05:41 | ||
− | | Let me show you the ''' | + | | Let me show you the''' make my trip ''' '''page'''. |
|- | |- | ||
|05:48 | |05:48 | ||
− | |Let us see the web page of ''' Yatra.com'''. | + | |Let us see the '''web page''' of ''' "Yatra.com" '''. |
|- | |- | ||
|05:52 | |05:52 | ||
− | |Let us go back to the slides. Let me go to the the next | + | |Let us go back to the slides. Let me go to the the next slide. |
+ | |||
|- | |- | ||
|05:58 | |05:58 | ||
| We will now compare '''IRCTC''' with ''' Private website''' . | | We will now compare '''IRCTC''' with ''' Private website''' . | ||
+ | |||
|- | |- | ||
|06:03 | |06:03 | ||
− | | What are the advantages of irctc ? | + | | What are the advantages of '''irctc''' ? |
|- | |- | ||
|06:06 | |06:06 | ||
− | | Not all trains are listed in private | + | | Not all trains are listed in private websites. |
|- | |- | ||
|06:10 | |06:10 | ||
− | |Private websites are more expensive about Rs. 20. | + | | Private websites are more expensive- about Rs. 20. |
+ | |||
|- | |- | ||
|06:16 | |06:16 | ||
− | | Private | + | | Private websites open late in the morning. |
|- | |- | ||
|06:19 | |06:19 | ||
− | |Only a shorter time interval is available on | + | | Only a shorter time interval is available on private websites. When '''irctc''' was opening at 8 am, private websites open at 10 am. for e.g. |
|- | |- | ||
|06:29 | |06:29 | ||
− | | | + | | We will now see the advantages of private websites: |
+ | |||
|- | |- | ||
|06:36 | |06:36 | ||
− | | Sometimes private websites are faster than irctc . | + | | Sometimes private websites are faster than '''irctc''' . |
|- | |- | ||
|06:42 | |06:42 | ||
− | |The private | + | | The private websites help book flights and also buses. As a result, |
|- | |- | ||
|06:47 | |06:47 | ||
− | | | + | | all travel information can be maintained in one place. |
+ | |||
|- | |- | ||
|06:52 | |06:52 | ||
− | | Private | + | | Private websites may also remember previous searches. |
+ | |||
|- | |- | ||
|06:58 | |06:58 | ||
− | |Personally in my case I use both irctc and private website . | + | |Personally in my case, I use both '''irctc''' and private website. |
+ | |||
|- | |- | ||
|07:05 | |07:05 | ||
− | |I want to say a few words on the spoken tutorial project. | + | |I want to say a few words on the '''spoken tutorial''' project. |
+ | |||
|- | |- | ||
− | + | |07:09 | |
− | + | |Watch the video available at- http://spoken-tutorial.org/what_is_ spoken_tutorial. | |
+ | |||
|- | |- | ||
− | + | |07:17 | |
− | + | |It summarizes the Spoken Tutorial project. | |
|- | |- | ||
− | + | |07:20 | |
− | + | |If you do not have good bandwidth, you can download and watch it. | |
|- | |- | ||
|07:26 | |07:26 | ||
− | |The Spoken Tutorial Project | + | |The Spoken Tutorial Project team: conducts workshops using spoken tutorials. |
|- | |- | ||
|07:31 | |07:31 | ||
|Gives certificates to those who pass an online test. | |Gives certificates to those who pass an online test. | ||
− | |||
|- | |- | ||
|07:35 | |07:35 | ||
− | |For more details contact contact@spoken-tutorial.org | + | |For more details, contact: contact@spoken-tutorial.org |
|- | |- | ||
|07:40 | |07:40 | ||
− | |The Spoken Tutorial Project is a part of the Talk to a Teacher project. | + | |The Spoken Tutorial Project is a part of the "Talk to a Teacher" project. |
|- | |- | ||
Line 293: | Line 308: | ||
|- | |- | ||
|07:50 | |07:50 | ||
− | |More information on this mission is available at spoken hyphen tutorial dot org slash NMEICT hyphen Intro | + | |More information on this mission is available at: spoken hyphen tutorial dot org slash NMEICT hyphen Intro. |
+ | |||
|- | |- | ||
|07:59 | |07:59 | ||
− | |We have | + | |We have come to the end of this tutorial . This is Kannan Moudgalya, signing off. Thanks for joining. |
Latest revision as of 18:16, 8 March 2017
Time | Narration |
00:01 | Welcome to this spoken tutorial on Managing train tickets bought at IRCTC. |
00:07 | My name is Kannan Moudgalya. |
00:09 | In this tutorial, we will learn how to manage the earlier transactions of irctc. |
00:16 | We will see: How to check the status of tickets |
00:22 | How to print a ticket |
00:25 | How to cancel a ticket |
00:27 | How to see the history of cancellation and an automated Email of refund. |
00:35 | There are private websites for train ticket booking. |
00:39 | We will see the few popular websites. |
00:43 | We will compare them with IRCTC. |
00:48 | We will now see the past bookings at IRCTC. Let me login to irctc website. |
01:13 | Let me scroll down. |
01:15 | Let me click the transactions link and you have Booked History. |
01:21 | Let's go to Booked History. It says Enter the password. |
01:27 | Let me enter the password . Press Go. |
01:38 | It says what is the PNR Number. |
01:44 | List of tickets is given here. |
01:46 | Let me click this and get PNR status. It says that Wait Listed , 162. |
01:57 | Let me close this. I can take a printout , press this. |
02:07 | In this, now if I say Print it will go out and print it. |
02:12 | I have returned to the slides. Let us go to the next slide . |
02:17 | We will now see how to cancel a ticket. |
02:21 | Suppose I want to cancel this ticket, what do I do? |
02:24 | So, let's cancel this ticket. |
02:41 | okay, So I want to cancel this, let me select this . |
02:44 | I don't want this ticket. |
02:55 | It says Select for Cancel. The reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel. |
03:07 | It is possible to cancel partially. Suppose 2 people travel and you want to cancel the ticket of only one person, |
03:15 | you check the box of only that person . So let's click this and then cancel the ticket. |
03:22 | Now it says Are you sure you want to cancel the e-ticket? I say OK. |
03:33 | Okay. It says that Cancellation Status Details. It says Cash Deducted 20 rupees. |
03:39 | Cash paid Rs.89. Actually I paid 10 rupees for the online services. |
03:45 | Cash deducted 20 rupees. |
03:47 | I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came originally. |
03:57 | If you want I can take a printout. |
04:01 | I can go back to the History. I have returned to the slide. |
04:07 | Let us go to the next slide. |
04:10 | I will now explain how to see the history of cancellation. |
04:17 | Alright. Now what I can do is, I can look at Canceled History. |
04:26 | So, let me enter my password . |
04:31 | Press Go. |
04:35 | It says that The history for the canceled PNR will be available following the day of cancellation. Alright. |
04:47 | But it seems to show it immediately here. So, all the cancelled tickets will be listed here. |
04:54 | I have returned to the slides. |
04:56 | Let us go to the next slide . |
04:59 | I will now show an Automated Email of refund. |
05:07 | I have already opened this email . |
05:09 | It says that Rs.69 will be refunded for the PNR given here. |
05:21 | I have returned to the slides. Let us go to the next slide. |
05:26 | There are some useful private websites for train booking. |
05:30 | We will see them now. |
05:38 | I have already opened Clear trip . |
05:41 | Let me show you the make my trip page. |
05:48 | Let us see the web page of "Yatra.com" . |
05:52 | Let us go back to the slides. Let me go to the the next slide. |
05:58 | We will now compare IRCTC with Private website . |
06:03 | What are the advantages of irctc ? |
06:06 | Not all trains are listed in private websites. |
06:10 | Private websites are more expensive- about Rs. 20. |
06:16 | Private websites open late in the morning. |
06:19 | Only a shorter time interval is available on private websites. When irctc was opening at 8 am, private websites open at 10 am. for e.g. |
06:29 | We will now see the advantages of private websites: |
06:36 | Sometimes private websites are faster than irctc . |
06:42 | The private websites help book flights and also buses. As a result, |
06:47 | all travel information can be maintained in one place. |
06:52 | Private websites may also remember previous searches. |
06:58 | Personally in my case, I use both irctc and private website. |
07:05 | I want to say a few words on the spoken tutorial project. |
07:09 | Watch the video available at- http://spoken-tutorial.org/what_is_ spoken_tutorial. |
07:17 | It summarizes the Spoken Tutorial project. |
07:20 | If you do not have good bandwidth, you can download and watch it. |
07:26 | The Spoken Tutorial Project team: conducts workshops using spoken tutorials. |
07:31 | Gives certificates to those who pass an online test. |
07:35 | For more details, contact: contact@spoken-tutorial.org |
07:40 | The Spoken Tutorial Project is a part of the "Talk to a Teacher" project. |
07:43 | It is supported by the National Mission on Education through ICT, MHRD, Government of India. |
07:50 | More information on this mission is available at: spoken hyphen tutorial dot org slash NMEICT hyphen Intro. |
07:59 | We have come to the end of this tutorial . This is Kannan Moudgalya, signing off. Thanks for joining. |
Contributors and Content Editors
Gaurav, Krupali, PoojaMoolya, Pratik kamble, Ranjana, Sandhya.np14, Sneha