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Time Narration
00:01 Welcome to this spoken tutorial on online train booking
00:05 My name is Kannan Moudgalya.
00:08 In this tutorial we will learn How to choose a ticket at irctc.
00:13 To select the sector to travel . To select the train and the class of travel.
00:19 To enter user information and to decide E-ticket or I-ticket.
00:24 I will also demonstrate the first time use of a debit card and how to use this to purchase the ticket online.
00:32 What is needed to buy a ticket , Any one of the following for payment;
00:36 Your bank account with an ATM card
00:39 Your bank account with online transaction capability,
00:43 Your credit card and of course the computer with internet connection
00:48 The method i will choose is the following ;
00:50 I have an ICICI ATM card it is also a visa debit card .
00:56 So let us buy a ticket now.
00:59 The username i will type kannan underscore Mou, Password i login here.
01:12 Suppose i want to go from Mumbai . So the moment i type 4 characters it suggest so i want to choose mumbai central SURA let me type 4 characters and wait for it.
01:26 So actually i want to go to Surat.
01:28 Notice the station code BCT is for Bombay Central and ST is for Surat.
01:35 In the future i can type BCT and ST directly for e.g we delete this and type BCT leave this as it is.
01:47 Date let me choose 23rd December , Let me choose the remaining as they are E-ticket and general.
01:55 I will talk about E-ticket or I-ticket and what are the option;
01:59 What are the differnces i will explain later;
02:02 Let me find the place, Train name slide to the right and see that .
02:08 I have got lots of train. Let me make the font size likely smaller.
02:11 So that we can see all of them,
02:15 Suppose i want to go by this train number12935.
02:19 So let me check if i have tickets available under second sitting to s'
02:24 Let me scrolldown a little bit it immiediately says that it is wait listed.
02:29 It doesn't matter even if it is Wait listed. I want to book it.
02:34 So let me click this i get the message The From station that i have selected does not exist on the route choose one of these.
02:44 So lets suppose that i want to choose Bandra Terminus. Let me go and book it
02:57 My name Kannan Moudgalya, Age-53, Male, Berth preference – suppose i choose Window seat.
03:12 So it gives us button senior citizen and i get the message That passengers age should be 60 years or more i say okay.
03:22 And if i am female senior citizen then it says that passengers age should be 58 years or more.
03:31 So for female it is 58 and for men it is 60 to be considered as senior citizens.
03:39 For a senor citizen their are discount . So let me go back to male, window seat.
03;45 Let me not worry about all this i just have to enter this imageE37745A.
03:58 LEt me press go . It gives the details ok and says the total amount is 99.
04:11 Now i have to make payment , LEt me click this I can have any of this parts ,
04:22 I can have a credit card i can use the net banking facilities, I can use debit card ,cash card and so on.
04:29 In order to make it accessible to most people , i am going to demonstrate the use of debit card .
04:38 I need to choose one of these, unfortunately the card that i have namely ICICI bank card is not here.
04:46 But it says that for any other card not listed here if it happens to be visa or master debit card.
04:53 Click here. So let me click here and i get the the message that the following banks visa / master debit cards can be used to make online transaction as on date.
05:09 So ICICI bank is listed. SO let me close this , so let me choose one of these.
05:16 i will choose this visa master, So card type is Visa.
05:23 I am not going to show the number of the ATM card that i have.
05:27 You have to Enter the 16 digit number that comes on your debit card and then credit card expiry date and then CVV number.
05:39 Which is the three digit number last three digits at the back of your card.
05:44 Next is your signature , After entering this information i have to press the buy button.
05:52 Let me do that now. I get the following messsage from ICICI bank.
05:57 I need to enter the validity date , Date Of Birth and then my ATM pin number.
06:04 To register this card for online transaction.
06:09 LEt me make it bigger so that you can see what this is.
06:14 I will enter all this but i want to show you , the moment i do that i get the message given here.
06:26 I am entering a 6 digit number now, I have to choose it properly it should be easy for me to remember and not so easy for others.
06:36 I have to type it twice. This is to ensure that i created the password correctly .This will prevent typing mistakes.
06:45 Remember you have to create this password only once. from now on you will use this password with your debit card to confirm it let me submit .
07:00 I will get the message Comgratulations!the ticket has been booked.
07:06 Note that all the information about the ticket are also given including the PNR number.
07:13 Which we will have to follow up to see whether our wait listed ticket is confirmed before we begin the journey.
07:21 We are now looking at the automated email sent by IRCTC the ticket details are here.
07:29 We can take a print out if you wish let us go back to the slides.
07:36 I have come back to the slides what to do next?
07:39 You can take a print out of the ticket .
07:42 Wait listed ticket has to get confirmed before you travel.
07:47 The print out taken while wait listed is good enough.
07:51 You don't have to print it again.
07:53 If the ticket is already confirmed their are no difficulties.
07:58 How general is the procedure that i have shown in this tutorial.
08:03 There could be minor variations in different ATM cards.
08:07 The method is similar for credit card, online bank transaction is similar.
08:14 But the overall procedure is identical in all the methods .
08:20 To enter card on account information
08:23 To enter the pasword some need a temporary code.sent to your mobile phone.
08:31 The next question is should one buy E-ticket or I-ticket.
08:36 First we will begin with E-ticket one can buy this at the last minute also.
08:41 One needs a printer or a smart phone however no worry about losing it.
08:48 If you lose it, we can always another print out.
08:51 You need identity proof at the time of travel however,
08:55 In case of I-Ticket it will be sent by a courier of course you have to pay for this about Rs-50.
09:03 You should have 2-3 days for postal delivery The delivery is not available for all towns and villages.
09:11 The cancellation can be done at ticket counters only.
09:15 OF course you don't need an identity proof if you travel with an I-ticket.
09:21 What is an identity proof ?
09:22 Any government issued card with photo it could be an;
09:26 Pan card
09:27 Election card
09:28 Driving license
09:29 or a passport it could be any of these .
09:33 I have now opened a website. That explains it, one of these with your photograph has to be carry.
09:41 Let us go back to the slides, There are concessional rates available.
09:46 The list inside is given here. let us visit this site now.
09:55 I have return to the slides, Senior citizens gets about40% discount.
10:01 Who is a senior citizen?Men it is' 60 years and above for women it is 58 years and above.
10:09 One needs the proof at travel time for any concession.
10:15 What to carry during travel ,if you book an E-ticket any one proof of your ticket and E-copy in your smart phone or a print out of the i-ticket and an identity card or take the i-ticket.
10:32 In case of I-Ticket as mentioned earlier, no identity proof is required.
10:37 I have the following usefull tips for you .
10:40 Please book in advance. book even if the chance of travel is small.
10:46 You can always cancel the tickets you will lose some money if you cancel however
10:51 this may be better than not having a ticket at all
10:55 You cannot buy a ticket in the last minute .
10:58 Book when the IRCTC websie is fast typically mid afternoon or late night may be fast.
11:07 Avoid 8 to 10AM if you can.
11:11 In the next tutorial we will discuss how to manage the tickets booked through IRCTC.
11:18 How to view pass booking.
11:21 How to check the PNR status.
11:23 AndHow to cancel the ticket..
11:25 I will now talk about the spoken tutorial project.
11:28 Watch the video available at /What\_is\_a\_Spoken\_Tutorial
11:35 It summarizes the Spoken Tutorial project
11:38 If you do not have good bandwidth, you can download and watch it
11:43 The Spoken Tutorial Project Team
11:45 Conducts workshops using spoken tutorials
11:48 Gives certificates to those who pass an online test
11:51 For more details, contact,
11:56 Spoken Tutorial Project is a part of the Talk to a Teacher project
12:00 It is supported by the National Mission on Education through ICT, MHRD, Government of India
12:05 More information on this Mission is available at:\NMEICT-Intro
12:14 We have come to the end of this tutorial
12:16 Thanks for joining. This is kannan moudgalya signing off . Goodbye

Contributors and Content Editors

Dr.T.Vasudevan, Gaurav, Krupali, PoojaMoolya, Pratik kamble, Sandhya.np14, Sneha